Nursing homes › Virginia › Richfield Health Center - Salem
3719 Knollridge Road, Salem, VA 24153 · 5403804500 · 112 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.
Total nurse staffing: 4.34 (Virginia median: 3.45). RN hours: 0.61. Weekend total: 3.49. Nursing staff turnover: 52%.
All-time on record: 31 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2024-12-05 | Ensure that residents are free from significant medication errors. | G | complaint | corrected 2025-01-08 |
| 2024-12-05 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-01-08 |
| 2024-12-05 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | complaint | corrected 2025-01-08 |
| 2024-12-05 | Provide or get specialized rehabilitative services as required for a resident. | D | complaint | corrected 2025-01-08 |
| 2024-05-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-07-15 |
| 2024-05-15 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2024-07-15 |
| 2024-05-15 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2024-07-15 |
| 2024-05-15 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-07-15 |
| 2024-05-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-07-15 |
| 2024-05-15 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-07-15 |
| 2024-05-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-07-15 |
| 2024-05-15 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2024-07-15 |
| 2024-05-15 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-07-15 |
| 2024-05-15 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-07-15 |
| 2023-02-08 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2023-03-23 |
| 2023-02-08 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2023-03-23 |
| 2023-02-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2023-03-23 |
| 2023-02-08 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-03-23 |
| 2023-02-08 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2023-03-23 |
| 2023-02-08 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Health | corrected 2023-03-23 |
| 2023-02-08 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-03-23 |
| Date | Type | Amount |
|---|---|---|
| 2024-12-05 | Fine | $15,465 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| FRIENDSHIP FOUNDATION INC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 10/01/2023 |
| BISHOP, NATHANIEL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2023 |
| FELDMANN, GREG | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2023 |
| HOFF, JOSEPH | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2023 |
| JOHNSON, CYNDA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2023 |
| LAWSON, ROBERT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2023 |
| MITCHELL, CYNTHIA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2023 |
| NESTER, PAUL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2023 |
| SANDEL, ROBERT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2023 |
| SHANNON, CHARLES | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2023 |
| BISHOP, NATHANIEL | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2023 |
| COMBS, GLEN | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2023 |
| FEINOUR, EDWIN | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2023 |
| GROVE, LUCIAN | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2023 |
| JOHNSON, CYNDA | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2023 |
| LAWSON, ROBERT | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2023 |
| OELSCHLAGER, KATHRYN | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2023 |
| SANDEL, ROBERT | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2023 |
| WILLIAMSON, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2023 |
| HOFF, JOSEPH | Corporate Officer | Individual | NOT APPLICABLE | since 10/01/2023 |
| SHANNON, CHARLES | Corporate Officer | Individual | NOT APPLICABLE | since 10/01/2023 |
| FRIENDSHIP FOUNDATION INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2023 |
| VALLEY MANAGEMENT CO INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2023 |
| BISHOP, NATHANIEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2023 |
| CAMPBELL, LUKE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495013. Corrections: data@carerecords.org.