Nursing homes › North Carolina › Ridgewood Living & Rehabilitation Center
1624 Highland Drive, Washington, NC 27889 · 2529469570 · 128 certified beds
Per CMS filings, this facility is affiliated with Cch Healthcare, a group operating 33 facilities in 3 states. Group record: average rating 2.5/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $1,226,797 in federal fines. This facility rates below its group average (2.5/5).
Total nurse staffing: 3.47 (North Carolina median: 3.53). RN hours: 0.44. Weekend total: 3.15. Nursing staff turnover: 38%.
All-time on record: 30 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2025-07-23 |
| 2025-09-05 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Health | corrected 2025-09-23 |
| 2025-09-05 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Health | corrected 2025-09-23 |
| 2025-09-05 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2025-09-20 |
| 2025-09-05 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-09-16 |
| 2025-09-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-09-16 |
| 2025-09-05 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-09-23 |
| 2025-09-05 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2025-09-20 |
| 2025-09-05 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-09-23 |
| 2025-09-05 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2025-09-24 |
| 2025-09-05 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | B | Health | corrected 2025-09-20 |
| 2025-01-17 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | complaint | corrected 2025-02-13 |
| 2024-06-12 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2024-07-10 |
| 2024-06-12 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2024-07-10 |
| 2024-06-12 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | complaint | corrected 2024-07-10 |
| 2024-06-12 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-07-10 |
| 2024-06-12 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | complaint | corrected 2024-07-10 |
| 2024-06-12 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-07-10 |
| 2024-06-12 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2024-07-10 |
| 2024-06-12 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2024-07-10 |
| 2024-06-12 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-07-10 |
| 2024-06-12 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-07-10 |
| 2023-05-24 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Health | corrected 2023-06-21 |
| 2023-05-24 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2023-06-21 |
| 2023-05-24 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2023-06-21 |
| 2023-05-24 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2023-06-21 |
| 2023-05-24 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2023-06-21 |
| 2023-05-24 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-06-21 |
| 2023-05-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-06-21 |
| 2023-05-24 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Health | corrected 2023-06-21 |
| Date | Type | Amount |
|---|---|---|
| 2025-09-05 | Fine | $10,868 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NCNH HOLDINGS LLC | 5% Or Greater Direct Ownership Interest | Organization | 96% | since 06/01/2016 |
| 10-26 NATIONWIDE TR | Direct Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2016 |
| NCNH J-DEK LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2016 |
| STARLIGHT HEALTHCARE LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2016 |
| NCNH J-DEK LLC | 5% Or Greater Indirect Ownership Interest | Organization | 24% | since 06/01/2016 |
| STARLIGHT HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | 36% | since 06/01/2016 |
| STERN, JACOB | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/01/2016 |
| CCH HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/2016 |
| HARTLEY, LISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2020 |
| LEWIS, DAVID | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2025 |
| STERN, JACOB | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2020 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345228. Corrections: data@carerecords.org.