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Nursing homesNorth Carolina › Riverpoint Crest Nursing and Rehabilitation Center

Riverpoint Crest Nursing and Rehabilitation Center

2600 Old Cherry Point Road, New Bern, NC 28563 · 2526374730 · 105 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★★★★☆ 4/5
Quality measures★★★☆☆ 3/5

Ownership group

Per CMS filings, this facility is affiliated with Principle Long Term Care, a group operating 44 facilities in 3 states. Group record: average rating 3.0/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $1,046,757 in federal fines. This facility rates above its group average (3.0/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.36 (North Carolina median: 3.53). RN hours: 0.53. Weekend total: 2.95. Nursing staff turnover: 23%.

Inspection deficiencies

All-time on record: 16 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-09-18Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2025-10-15
2025-09-18Allow resident to participate in the development and implementation of his or her person-centered plan of care. DHealthcorrected 2025-10-14
2025-09-18Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2025-10-15
2025-09-18Keep residents' personal and medical records private and confidential. DHealthcorrected 2025-10-15
2025-09-18Ensure each resident receives an accurate assessment. DHealthcorrected 2025-10-14
2025-09-18Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-10-15
2025-09-18Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Dcomplaintcorrected 2025-10-14
2025-09-18Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-10-15
2025-09-18Provide and implement an infection prevention and control program. DHealthcorrected 2025-10-15
2024-09-26Ensure each resident receives an accurate assessment. DHealthcorrected 2024-10-21
2024-09-26Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2024-10-21
2024-09-26Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2024-10-21
2024-09-26Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. DHealthcorrected 2024-10-21
2024-09-26Provide and implement an infection prevention and control program. DHealthcorrected 2024-10-21
2023-08-04Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Ecomplaintcorrected 2023-08-14
2023-08-04Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. EHealthcorrected 2023-08-14

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
HILL, RAYMONDIndirect Ownership InterestIndividualNOT APPLICABLEsince 01/01/2011
HARRIS, PAMELAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 12/26/2022
SMITH, DERYNManaging Control - Governing BodyIndividualNOT APPLICABLEsince 03/01/2021
BOICE, GALECorporate OfficerIndividualNOT APPLICABLEsince 03/05/2018
JOHNSON, DIANNECorporate OfficerIndividualNOT APPLICABLEsince 01/01/2011
PRINCIPLE LONG TERM CARE, INC.Operational/Managerial ControlOrganizationNOT APPLICABLEsince 01/01/2011
BOICE, GALEOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/18/2018

Compare nearby (Craven County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345211. Corrections: data@carerecords.org.