Nursing homes › Connecticut › Riverside Health & Rehabilitation Center
745 Main St, East Hartford, CT 06108 · 8602892791 · 345 certified beds
Per CMS filings, this facility is affiliated with National Health Care Associates, a group operating 43 facilities in 6 states. Group record: average rating 3.1/5, 8 abuse citation icons, 0 facilities on the Special Focus list, $700,035 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.80 (Connecticut median: 3.71). RN hours: 0.62. Weekend total: 3.49. Nursing staff turnover: 22%.
All-time on record: 43 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2026-02-26 |
| 2026-01-22 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2026-02-26 |
| 2026-01-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-02-26 |
| 2026-01-22 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2026-02-26 |
| 2026-01-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2026-02-26 |
| 2026-01-22 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2026-02-26 |
| 2026-01-22 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-02-26 |
| 2026-01-22 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2026-02-26 |
| 2026-01-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-02-26 |
| 2026-01-22 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2026-02-26 |
| 2026-01-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-02-26 |
| 2025-12-30 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | Past Non-Compliance |
| 2025-11-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-11-25 |
| 2025-08-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-09-25 |
| 2025-08-14 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | complaint | corrected 2025-09-25 |
| 2025-04-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-04-01 |
| 2025-03-11 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-04-30 |
| 2025-01-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-01-17 |
| 2025-01-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-01-07 |
| 2025-01-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-03-03 |
| 2025-01-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-03-03 |
| 2025-01-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-03-03 |
| 2024-01-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2024-02-11 |
| 2024-01-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2024-02-11 |
| 2024-01-10 | Provide appropriate foot care. | E | Health | corrected 2024-02-11 |
| 2024-01-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-02-11 |
| 2024-01-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-02-11 |
| 2024-01-10 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-02-11 |
| 2024-01-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-02-11 |
| 2024-01-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-02-11 |
| 2024-01-10 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-02-11 |
| 2023-11-14 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2023-12-18 |
| 2023-08-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2023-10-05 |
| 2023-08-01 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2023-10-05 |
| 2023-08-01 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D | complaint | corrected 2023-10-05 |
| Date | Type | Amount |
|---|---|---|
| 2025-03-11 | Fine | $12,715 |
| 2024-01-10 | Fine | $33,410 |
| 2023-08-01 | Fine | $15,269 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DAVID SMILOVITZ TRUST | 5% Or Greater Direct Ownership Interest | Organization | 5% | since 06/03/2019 |
| IZASK KELLER S CORP LIFE ESTATE TRUST FBO HYMIE KELLER | 5% Or Greater Direct Ownership Interest | Organization | 8% | since 08/01/2007 |
| IZASK KELLER S CORP. LIFE ESTATE TRUST FBO PERL BROWN | 5% Or Greater Direct Ownership Interest | Organization | 8% | since 08/01/2007 |
| THE HARRY AND HELEN OSTREICHER FAMILY TRUST | 5% Or Greater Direct Ownership Interest | Organization | 17% | since 01/01/2013 |
| BROWN, PEARL | 5% Or Greater Direct Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 08/01/2007 |
| LAUFER, DORIS | 5% Or Greater Direct Ownership Interest | Individual | 5% | since 06/15/2009 |
| OSTREICHER, MARVIN | 5% Or Greater Direct Ownership Interest | Individual | 20% | since 06/15/2009 |
| ZITTER, AGNES | 5% Or Greater Direct Ownership Interest | Individual | 6% | since 06/15/2009 |
| LAUFER, DORIS | Corporate Director | Individual | NOT APPLICABLE | since 06/15/2009 |
| OSTREICHER, MARVIN | Corporate Director | Individual | NOT APPLICABLE | since 06/15/2009 |
| POLLACK, NATHAN | Corporate Director | Individual | NOT APPLICABLE | since 06/15/2009 |
| WEBERMAN, PEGGY | Corporate Director | Individual | NOT APPLICABLE | since 06/15/2009 |
| ZITTER, AGNES | Corporate Director | Individual | NOT APPLICABLE | since 06/15/2009 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 075257. Corrections: data@carerecords.org.