Nursing homes › New Hampshire › Rochester Manor
40 Whitehall Road, Rochester, NH 03867 · (603) 332-7711 · 108 certified beds
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Open your comparisonCMS overall star rating: this provider 2/5; median among 72 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 184 facilities in 18 states. Group record: average rating 2.4/5, 27 abuse citation icons, 18 facilities on the Special Focus list, $7,729,601 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.20 (New Hampshire median: 3.65). RN hours: 0.55. Weekend total: 2.80. Nursing staff turnover: 33%.
In the downloaded CMS dataset: 15 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-14 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-03-11 |
| 2026-01-14 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-03-11 |
| 2026-01-14 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-03-11 |
| 2026-01-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-03-11 |
| 2025-06-06 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2025-07-25 |
| 2025-06-06 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-07-25 |
| 2025-06-06 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-07-25 |
| 2025-06-06 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-07-25 |
| 2025-06-06 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2025-07-25 |
| 2025-06-06 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-07-25 |
| 2024-04-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2024-05-06 |
| 2023-03-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2023-03-24 |
| 2023-03-24 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2023-05-01 |
| 2023-03-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2023-05-01 |
| 2023-03-24 | Implement a program that monitors antibiotic use. | D | Health | corrected 2023-05-01 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| SUMMIT CARE LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 07/10/2015 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 07/10/2015 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 07/10/2015 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 07/10/2015 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 07/10/2015 |
| SKILLED HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 07/10/2015 |
| SUMMIT CARE PARENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 07/10/2015 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 07/10/2015 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 07/10/2015 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2015 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2024 |
| MCCRACKEN, KATHLEEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/06/2024 |
| RIZKALLA HANNA, MAGUED | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2018 |
How to cite this page: CareRecords, “Rochester Manor — compliance, penalty and ownership record” (CCN 305024), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/rochester-manor-rochester-nh/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 305024. Corrections: data@carerecords.org.