Nursing homes › Tennessee › Rocky Top Care Center
204 Industrial Park Rd Po Box 659, Rocky Top, TN 37769 · 8654262147 · 117 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Corporation.
Total nurse staffing: 4.02 (Tennessee median: 3.64). RN hours: 0.93. Weekend total: 3.63. Nursing staff turnover: 46%.
All-time on record: 28 deficiency citations, including 4 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-04-01 |
| 2026-03-04 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-04-01 |
| 2026-03-04 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Health | corrected 2026-04-01 |
| 2024-08-22 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | L | complaint | corrected 2024-09-19 |
| 2024-08-22 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | L | Health | corrected 2024-09-19 |
| 2024-08-22 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | L | complaint | corrected 2024-09-19 |
| 2024-08-22 | Provide and implement an infection prevention and control program. | L | complaint | corrected 2024-09-19 |
| 2024-08-22 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2024-09-19 |
| 2024-08-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-09-19 |
| 2024-08-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2024-09-19 |
| 2024-08-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2024-09-19 |
| 2024-08-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2024-09-19 |
| 2024-08-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2024-09-19 |
| 2024-08-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-09-19 |
| 2024-08-22 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-09-19 |
| 2024-08-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-09-19 |
| 2024-08-22 | Dispose of garbage and refuse properly. | D | Health | corrected 2024-09-19 |
| 2024-08-22 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C | Health | corrected 2024-09-19 |
| 2024-05-15 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2024-06-19 |
| 2024-05-15 | Respond appropriately to all alleged violations. | E | complaint | corrected 2024-06-19 |
| 2024-05-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-06-19 |
| 2024-05-15 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2024-06-19 |
| 2024-05-15 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | D | complaint | corrected 2024-06-19 |
| Date | Type | Amount |
|---|---|---|
| 2024-08-22 | Fine | $86,768 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| JETTY OPERATIONS HOLDINGS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 05/01/2024 |
| JETTY CORE HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/01/2024 |
| JETTY OPERATIONS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/01/2024 |
| RATNER, ERAN | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 05/01/2024 |
| CORE LTC SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/01/2024 |
| MERKLE, MARY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
| NEE, STEPHEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2024 |
| RATNER, ERAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2024 |
| UNTERBORN, CHERYL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/03/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 445259. Corrections: data@carerecords.org.