Nursing homes › Massachusetts › Royal Norwell Nursing & Rehabilitation Center LLC
329 Washington Street, Norwell, MA 02061 · 7816594901 · 86 certified beds
Per CMS filings, this facility is affiliated with Royal Health Group, a group operating 12 facilities in 2 states. Group record: average rating 3.1/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $198,661 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.68 (Massachusetts median: 3.71). RN hours: 0.90. Weekend total: 3.32. Nursing staff turnover: 54%.
All-time on record: 44 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-11-25 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2025-12-10 |
| 2025-11-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-12-10 |
| 2025-11-25 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-12-10 |
| 2025-01-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | complaint | corrected 2024-12-19 |
| 2025-01-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-12-19 |
| 2024-10-18 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2024-10-30 |
| 2024-10-18 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-10-30 |
| 2024-10-18 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-10-30 |
| 2024-10-18 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2024-10-30 |
| 2024-10-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2024-10-30 |
| 2024-10-18 | Respond appropriately to all alleged violations. | D | Health | corrected 2024-10-30 |
| 2024-10-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-10-30 |
| 2024-10-18 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-10-30 |
| 2023-09-14 | Ensure services provided by the nursing facility meet professional standards of quality. | J | Health | corrected 2023-09-17 |
| 2023-09-14 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | J | Health | corrected 2023-09-17 |
| 2023-09-14 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | H | Health | corrected 2023-10-13 |
| 2023-09-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2023-09-22 |
| 2023-09-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-10-02 |
| 2023-09-14 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Health | corrected 2023-09-29 |
| 2023-09-14 | Provide and implement an infection prevention and control program. | F | Health | corrected 2023-10-23 |
| 2023-09-14 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | F | Health | corrected 2023-09-19 |
| 2023-09-14 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | F | Health | corrected 2023-09-19 |
| 2023-09-14 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | F | Health | corrected 2023-09-19 |
| 2023-09-14 | Keep residents' personal and medical records private and confidential. | E | Health | corrected 2023-09-26 |
| 2023-09-14 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Health | corrected 2023-09-19 |
| 2023-09-14 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2023-10-02 |
| 2023-09-14 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | E | Health | corrected 2023-09-19 |
| 2023-09-14 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E | Health | corrected 2023-09-19 |
| 2023-09-14 | Implement a program that monitors antibiotic use. | E | Health | corrected 2023-09-26 |
| 2023-09-14 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2023-09-26 |
| 2023-09-14 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2023-09-19 |
| 2023-09-14 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | E | Health | corrected 2023-09-19 |
| 2023-09-14 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2023-09-26 |
| 2023-09-14 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2023-10-23 |
| 2023-09-14 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2023-10-23 |
| 2023-09-14 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2023-10-23 |
| 2023-09-14 | Respond appropriately to all alleged violations. | D | Health | corrected 2023-10-23 |
| 2023-09-14 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2023-09-22 |
| 2023-09-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-09-19 |
| 2023-09-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-09-19 |
| Date | Type | Amount |
|---|---|---|
| 2025-01-06 | Fine | $10,868 |
| 2023-09-14 | Fine | $104,000 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MAMARY, JAMES | 5% Or Greater Direct Ownership Interest | Individual | 100% | since 12/01/2013 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225482. Corrections: data@carerecords.org.