Nursing homes › Connecticut › Saint Mary Home
2021 Albany Ave, West Hartford, CT 06117 · (860) 570-8200 · 256 certified beds
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Open your comparisonCMS overall star rating: this provider 3/5; median among 190 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Trinity Health, a group operating 19 facilities in 8 states. Group record: average rating 3.3/5, 4 abuse citation icons, 1 facility on the Special Focus list, $97,383 in federal fines. This facility rates below its group average (3.3/5).
Total nurse staffing: 3.80 (Connecticut median: 3.71). RN hours: 0.70. Weekend total: 3.51. Nursing staff turnover: 24%.
In the downloaded CMS dataset: 26 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-03 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | complaint | Past Non-Compliance |
| 2026-02-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-02-02 |
| 2025-11-19 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-11-26 |
| 2024-11-12 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | F | Health | corrected 2024-12-20 |
| 2024-11-12 | Give residents a notice of rights, rules, services and charges. | E | Health | corrected 2024-12-20 |
| 2024-11-12 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | E | Health | corrected 2024-12-20 |
| 2024-11-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-12-20 |
| 2024-11-12 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2024-12-20 |
| 2024-11-12 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-12-20 |
| 2024-11-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-12-20 |
| 2024-09-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-10-16 |
| 2024-09-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-10-16 |
| 2024-08-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-09-09 |
| 2024-06-11 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-07-12 |
| 2024-01-26 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2024-03-15 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MERCY COMMUNITY HEALTH INC. | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/01/1997 |
| TRINITY CONTINUING CARE SERVICES | 5% Or Greater Indirect Ownership Interest | Organization | 100% | since 07/01/2016 |
| HAMILTON-CRAWFORD, JANICE | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| JOHNSON, PATRICK | Corporate Director | Individual | NOT APPLICABLE | since 12/31/2011 |
| KANE, ANN | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| LATOVICK, PAMELA | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2016 |
| MCKEON, PATRICIA | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| MURPHY, PETER | Corporate Director | Individual | NOT APPLICABLE | since 05/31/2013 |
| RAMAN, SHYAMALA | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| SINGH, GAGANDEEP | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| WALKER, MARK | Corporate Director | Individual | NOT APPLICABLE | since 05/31/2011 |
| BOWENS, MARCUS | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2022 |
| HAMILTON-CRAWFORD, JANICE | Corporate Officer | Individual | NOT APPLICABLE | since 06/05/2022 |
How to cite this page: CareRecords, “Saint Mary Home — compliance, penalty and ownership record” (CCN 075085), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/saint-mary-home-west-hartford-ct/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 075085. Corrections: data@carerecords.org.