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Nursing homesTexas › San Remo

San Remo

3550 N Shiloh Rd, Richardson, TX 75082 · 9722314810 · 112 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★★☆☆ 3/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Cantex Continuing Care, a group operating 38 facilities in 2 states. Group record: average rating 3.0/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $1,401,375 in federal fines. This facility rates below its group average (3.0/5).

See all 38 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.62 (Texas median: 3.27). RN hours: 0.66. Weekend total: 3.39. Nursing staff turnover: 47%.

Inspection deficiencies

All-time on record: 34 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-04-30Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Ecomplaintcorrected 2026-05-01
2026-02-19Keep residents' personal and medical records private and confidential. EHealthcorrected 2026-02-20
2026-02-19Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Ecomplaintcorrected 2026-02-20
2026-02-19Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. EHealthcorrected 2026-02-20
2026-02-19Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2026-02-20
2026-02-19Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. EHealthcorrected 2026-02-20
2026-02-19Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. EHealthcorrected 2026-02-20
2026-02-19Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. EHealthcorrected 2026-02-20
2026-02-19Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2026-02-20
2026-02-19Provide and implement an infection prevention and control program. EHealthcorrected 2026-02-20
2026-02-19Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2026-02-20
2026-02-19Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2026-02-20
2026-02-19Ensure each resident receives an accurate assessment. DHealthcorrected 2026-02-20
2026-02-19Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted DHealthcorrected 2026-02-20
2026-02-19Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2026-02-20
2026-02-19Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2026-02-20
2026-02-19Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2026-02-20
2026-02-19Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2026-02-20
2026-02-19Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2026-02-20
2026-02-19Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2026-02-20
2024-12-05Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Ecomplaintcorrected 2025-01-03
2024-12-05Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. DHealthcorrected 2025-01-03
2024-12-05Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Dcomplaintcorrected 2025-01-03
2024-12-05Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Dcomplaintcorrected 2025-01-03
2024-12-05Provide and implement an infection prevention and control program. Dcomplaintcorrected 2025-01-03
2024-03-11Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2024-03-12
2024-01-30Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Dcomplaintcorrected 2024-01-31
2024-01-30Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2024-01-31
2023-10-12Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2023-10-13
2023-10-12Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2023-10-13
2023-10-12Provide and implement an infection prevention and control program. Dcomplaintcorrected 2023-10-13
2023-07-19Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2023-08-18
2023-07-19Provide appropriate foot care. Dcomplaintcorrected 2023-08-18
2023-07-19Provide and implement an infection prevention and control program. Dcomplaintcorrected 2023-08-18

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
DALLAS COUNTY HOSPITAL DISTRICT5% Or Greater Direct Ownership InterestOrganization100%since 09/01/2019
CASTANEDA, EDMUNDOCorporate OfficerIndividualNOT APPLICABLEsince 01/10/2022
CERISE, FREDERICKCorporate OfficerIndividualNOT APPLICABLEsince 03/24/2014
SR SENIOR COMMUNITY LTD. COOperational/Managerial ControlOrganizationNOT APPLICABLEsince 09/01/2019
MARTIN, MURRYOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/17/2023

Compare nearby (Dallas County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676256. Corrections: data@carerecords.org.