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Nursing homesVirginia › Shenandoah Valley Health and Rehab

Shenandoah Valley Health and Rehab

3737 Catalpa Ave, Buena Vista, VA 24416 · 5402617444 · 93 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★☆☆☆ 2/5
Quality measures★★★☆☆ 3/5

Ownership group

Per CMS filings, this facility is affiliated with Trio Healthcare, a group operating 9 facilities in 1 states. Group record: average rating 1.6/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $316,672 in federal fines. This facility rates above its group average (1.6/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.16 (Virginia median: 3.45). RN hours: 0.58. Weekend total: 3.09. Nursing staff turnover: 60%.

Inspection deficiencies

All-time on record: 37 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-01-23Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2025-01-17
2025-01-23Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2025-01-17
2024-01-31Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Gcomplaintcorrected 2024-04-01
2024-01-31Provide safe, appropriate dialysis care/services for a resident who requires such services. Gcomplaintcorrected 2024-04-01
2024-01-31Observe each nurse aide's job performance and give regular training. Fcomplaintcorrected 2024-04-01
2024-01-31Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Fcomplaintcorrected 2024-04-01
2024-01-31Provide and implement an infection prevention and control program. Fcomplaintcorrected 2024-04-01
2024-01-31Develop, implement, and/or maintain an effective training program for all new and existing staff members. Fcomplaintcorrected 2024-04-01
2024-01-31Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. Fcomplaintcorrected 2024-04-01
2024-01-31Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Dcomplaintcorrected 2024-04-01
2024-01-31Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2024-04-01
2024-01-31Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2024-04-01
2023-02-23Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. FHealthcorrected 2023-03-23
2023-02-23Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2023-03-23
2023-02-23Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2023-03-23
2023-02-23Ensure that residents are free from significant medication errors. DHealthcorrected 2023-03-23
2023-02-23Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2023-03-23
2023-02-23Provide and implement an infection prevention and control program. DHealthcorrected 2023-03-23

Federal penalties

DateTypeAmount
2024-01-31Fine$50,635

Ownership & control records (CMS filings)

NameRoleType%Since
GL VIRGINIA HOLDINGS LLC5% Or Greater Direct Ownership InterestOrganization100%since 12/16/2016
TRIO HEALTH CARE - EAST, LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 05/24/2019
TRIO HEALTHCARE INVESTORS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/06/2016
TRIO HEALTHCARE LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/10/2019
GENTRY, BOYD5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 12/16/2016
RUBENSTEIN, DAVID5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 12/16/2016
GENTRY, BOYDCorporate OfficerIndividualNOT APPLICABLEsince 12/16/2016
RUBENSTEIN, DAVIDCorporate OfficerIndividualNOT APPLICABLEsince 12/16/2016

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495168. Corrections: data@carerecords.org.