Nursing homes › Missouri › Shepherd of the Hills Living Center
996 State Highway 248, Branson, MO 65616 · 4173346431 · 100 certified beds
Per CMS filings, this facility is affiliated with James & Judy Lincoln, a group operating 56 facilities in 2 states. Group record: average rating 2.4/5, 10 abuse citation icons, 2 facilities on the Special Focus list, $1,455,239 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.38 (Missouri median: 3.36). RN hours: 0.28. Weekend total: 2.75. Nursing staff turnover: 56%.
All-time on record: 30 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-13 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Health | corrected 2026-03-30 |
| 2026-02-13 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2026-03-30 |
| 2026-02-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-03-30 |
| 2026-02-13 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-03-30 |
| 2026-02-13 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-03-30 |
| 2026-02-13 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2026-03-30 |
| 2026-02-13 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2026-03-30 |
| 2025-11-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-01-04 |
| 2025-07-29 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-08-25 |
| 2024-03-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2024-05-06 |
| 2024-03-21 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2024-05-06 |
| 2024-03-21 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2024-05-06 |
| 2024-03-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-05-06 |
| 2024-03-21 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2024-05-06 |
| 2024-03-21 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2024-05-06 |
| 2024-03-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-05-06 |
| 2024-03-21 | Provide bedrooms that don't allow residents to see each other when privacy is needed. | D | Health | corrected 2024-05-06 |
| 2023-11-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2023-12-21 |
| 2023-09-29 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-10-31 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| LINCOLN, JAMES | 5% Or Greater Direct Ownership Interest | Individual | 50% | since 09/01/2016 |
| LINCOLN, JUDY | 5% Or Greater Direct Ownership Interest | Individual | 50% | since 09/01/2016 |
| LTC MANAGEMENT SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2016 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265393. Corrections: data@carerecords.org.