Nursing homes › Michigan › South Haven Nursing and Rehabilitation Community
850 Phillips, South Haven, MI 49090 · 2696375147 · 70 certified beds
Per CMS filings, this facility is affiliated with Atrium Centers, a group operating 26 facilities in 4 states. Group record: average rating 3.0/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $725,682 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 3.27 (Michigan median: 3.80). RN hours: 0.73. Weekend total: 2.87. Nursing staff turnover: 44%.
All-time on record: 48 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-17 | Provide and implement an infection prevention and control program. | F | Health | corrected 2026-01-16 |
| 2025-12-17 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Health | corrected 2026-01-16 |
| 2025-12-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2026-01-16 |
| 2025-12-17 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2026-01-16 |
| 2025-12-17 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2026-01-16 |
| 2025-12-17 | Ensure the activities program is directed by a qualified professional. | E | Health | corrected 2026-01-16 |
| 2025-12-17 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2026-01-16 |
| 2025-12-17 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | complaint | corrected 2026-01-16 |
| 2025-12-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Provide activities to meet all resident's needs. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Provide appropriate foot care. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2026-01-16 |
| 2025-06-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-03-04 |
| 2025-06-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-07-07 |
| 2024-10-01 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Health | corrected 2024-10-31 |
| 2024-10-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-10-31 |
| 2024-10-01 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-10-31 |
| 2024-10-01 | Implement a program that monitors antibiotic use. | E | Health | corrected 2024-10-31 |
| 2024-10-01 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2024-10-31 |
| 2024-10-01 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2024-10-31 |
| 2024-10-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-10-31 |
| 2024-10-01 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2024-10-31 |
| 2024-10-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-10-31 |
| 2024-10-01 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-10-31 |
| 2024-10-01 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-10-31 |
| 2024-10-01 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-10-31 |
| 2024-10-01 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Health | corrected 2024-10-31 |
| 2024-04-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-05-17 |
| 2024-04-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-05-17 |
| 2024-04-12 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-05-17 |
| 2024-04-12 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-05-17 |
| 2023-10-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-11-20 |
| 2023-10-18 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2023-11-20 |
| 2023-10-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2023-11-20 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ATRIUM CENTERS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 10/01/2007 |
| BAILEY, ESSEL | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2007 |
| LOCKHART, DENNIS | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2011 |
| ALBRIGHT ROSS, SUSAN | Corporate Officer | Individual | NOT APPLICABLE | since 12/24/2017 |
| FINNEY, DONALD | Corporate Officer | Individual | NOT APPLICABLE | since 08/01/2003 |
| ATRIUM CENTERS MANAGEMENT LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2007 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 235270. Corrections: data@carerecords.org.