Nursing homes › Massachusetts › Southbridge Rehabilitation & Health Care Center
84 Chapin Street, Southbridge, MA 01550 · (774) 437-1166 · 144 certified beds
Save this provider to compare the same published fields across up to four providers of the same care type.
Open your comparisonCMS overall star rating: this provider 2/5; median among 338 providers with a published value in the same state and provider category: 3/5.
CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.
How to compare records without mistaking missing data for good performance →
Per CMS filings, this facility is affiliated with Athena Healthcare Systems, a group operating 22 facilities in 3 states. Group record: average rating 1.5/5, 4 abuse citation icons, 1 facility on the Special Focus list, $1,499,881 in federal fines. This facility rates above its group average (1.5/5).
Total nurse staffing: 3.22 (Massachusetts median: 3.70). RN hours: 0.20. Weekend total: 2.96. Nursing staff turnover: 36%.
In the downloaded CMS dataset: 31 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-03 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Health | corrected 2026-05-08 |
| 2026-04-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2026-05-08 |
| 2026-04-03 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2026-05-08 |
| 2026-04-03 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2026-05-08 |
| 2026-04-03 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2026-05-08 |
| 2024-12-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-01-27 |
| 2024-12-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-01-27 |
| 2024-12-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2025-01-27 |
| 2024-12-18 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-01-27 |
| 2024-12-18 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2025-01-27 |
| 2024-12-18 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-01-27 |
| 2024-12-18 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2025-01-27 |
| 2024-12-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-01-27 |
| 2024-12-18 | Implement a program that monitors antibiotic use. | D | Health | corrected 2025-01-27 |
| 2024-12-18 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2025-01-27 |
| 2024-12-18 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | Health | corrected 2025-01-27 |
| 2024-12-18 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2025-01-27 |
| 2024-12-18 | Post nurse staffing information every day. | B | Health | corrected 2025-01-27 |
| 2024-12-03 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-01-10 |
| 2023-10-25 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2023-12-03 |
| 2023-10-25 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Health | corrected 2023-12-03 |
| 2023-10-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2023-12-03 |
| 2023-10-25 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2023-12-03 |
| 2023-10-25 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Health | corrected 2023-12-03 |
| 2023-10-25 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2023-12-03 |
| 2023-10-25 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2023-12-03 |
| 2023-10-25 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2023-12-03 |
| 2023-10-25 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2023-12-03 |
| 2023-10-25 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-12-03 |
| 2023-10-25 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-12-03 |
| 2023-10-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2023-12-03 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ATHENA HEALTH CARE SYSTEMS MA R LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 09/01/2012 |
| CHAKALOS-SANTILLI, VALERIE | 5% Or Greater Indirect Ownership Interest | Individual | 5% | since 09/01/2012 |
| CURTIS, DIANE | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 09/01/2012 |
| MOSIER, MICHAEL | 5% Or Greater Indirect Ownership Interest | Individual | 6% | since 09/01/2012 |
| REZENDES, LORRIE | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 09/01/2012 |
| SANTILLI, LAWRENCE | 5% Or Greater Indirect Ownership Interest | Individual | 74% | since 05/04/2020 |
| ATHENA HEALTH CARE ASSOCIATES, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2012 |
| SANTILLI, LAWRENCE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2012 |
How to cite this page: CareRecords, “Southbridge Rehabilitation & Health Care Center — compliance, penalty and ownership record” (CCN 225293), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/southbridge-rehabilitation-health-care-center-southbridge-ma/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225293. Corrections: data@carerecords.org.