Nursing homes › Massachusetts › Southshore Health Care Center
115 North Avenue, Rockland, MA 02370 · 7818483100 · 96 certified beds
Per CMS filings, this facility is affiliated with Athena Healthcare Systems, a group operating 24 facilities in 3 states. Group record: average rating 1.6/5, 5 abuse citation icons, 2 facilities on the Special Focus list, $2,017,826 in federal fines. This facility rates below its group average (1.6/5).
Total nurse staffing: 3.29 (Massachusetts median: 3.71). RN hours: 0.68. Weekend total: 2.95. Nursing staff turnover: 22%.
All-time on record: 61 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-13 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | E | complaint | corrected 2026-05-15 |
| 2026-04-13 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | E | complaint | corrected 2026-05-15 |
| 2026-04-13 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | complaint | corrected 2026-03-10 |
| 2026-04-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-05-15 |
| 2026-04-13 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-05-15 |
| 2026-01-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2026-02-28 |
| 2025-08-27 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | complaint | corrected 2025-10-03 |
| 2025-08-27 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2025-10-03 |
| 2025-08-27 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Health | corrected 2025-10-03 |
| 2025-08-27 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2025-10-03 |
| 2025-08-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2025-10-03 |
| 2025-08-27 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2025-10-03 |
| 2025-08-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-10-03 |
| 2025-08-27 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-10-03 |
| 2025-08-27 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-10-03 |
| 2025-08-27 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2025-10-03 |
| 2025-08-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2025-10-03 |
| 2025-08-27 | Respond appropriately to all alleged violations. | D | Health | corrected 2025-10-03 |
| 2025-08-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-10-03 |
| 2025-08-27 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-10-03 |
| 2025-08-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-10-03 |
| 2025-08-27 | Dispose of garbage and refuse properly. | D | Health | corrected 2025-10-03 |
| 2025-08-27 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Health | corrected 2025-10-03 |
| 2025-03-18 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2025-02-27 |
| 2024-12-09 | Honor the resident's right to choose his or her attending physician. | D | complaint | corrected 2025-01-15 |
| 2024-12-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-01-15 |
| 2024-09-23 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2024-10-25 |
| 2024-06-27 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | complaint | corrected 2024-08-11 |
| 2024-06-27 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2024-08-11 |
| 2024-06-27 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-08-11 |
| 2024-06-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2024-08-11 |
| 2024-06-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-08-11 |
| 2024-06-27 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2024-08-11 |
| 2024-06-27 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2024-08-11 |
| 2024-06-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-08-11 |
| 2024-06-27 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2024-08-11 |
| 2024-06-27 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Health | corrected 2024-08-11 |
| 2024-06-27 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-08-11 |
| 2024-06-27 | Give the resident's representative the ability to exercise the resident's rights. | D | complaint | corrected 2024-08-11 |
| 2024-06-27 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2024-08-11 |
| Date | Type | Amount |
|---|---|---|
| 2024-03-19 | Fine | $26,395 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ATHENA HEALTH CARE SYSTEMS MA LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 12/01/2010 |
| MOSIER, MICHAEL | 5% Or Greater Indirect Ownership Interest | Individual | 5% | since 12/01/2010 |
| REZENDES, LORRIE | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 09/17/2015 |
| SANTILLI, LAWRENCE | 5% Or Greater Indirect Ownership Interest | Individual | 77% | since 12/15/2020 |
| SANTILLI, LAWRENCE | Corporate Officer | Individual | NOT APPLICABLE | since 10/07/2019 |
| ATHENA HEALTH CARE ASSOCIATES, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/05/1993 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225215. Corrections: data@carerecords.org.