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Nursing homesTennessee › Spring Gate Rehab & Healthcare Center

Spring Gate Rehab & Healthcare Center

3909 Covington Pike, Memphis, TN 38135 · 9013771011 · 206 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Prestige Administrative Services, a group operating 9 facilities in 2 states. Group record: average rating 2.4/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $384,899 in federal fines. This facility rates below its group average (2.4/5).

See all 9 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.95 (Tennessee median: 3.64). RN hours: 0.83. Weekend total: 3.45. Nursing staff turnover: 68%.

Inspection deficiencies

All-time on record: 37 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-04-30Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2025-05-22
2025-04-30Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2025-05-22
2025-04-30Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-05-22
2025-04-30Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2025-06-21
2024-10-16Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2025-01-03
2024-10-16Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. GHealthcorrected 2024-11-14
2024-10-16Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Fcomplaintcorrected 2025-01-03
2024-10-16Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Ecomplaintcorrected 2025-01-03
2024-10-16Ensure that the resident and his/her doctor meet face-to-face at all required visits. Ecomplaintcorrected 2025-01-03
2024-10-16Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-11-14
2024-10-16Provide and implement an infection prevention and control program. Ecomplaintcorrected 2025-01-03
2024-10-16Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Dcomplaintcorrected 2025-01-03
2024-10-16Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2024-11-14
2024-10-16Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2024-11-14
2024-10-16Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-01-03
2024-10-16Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-11-14
2024-10-16Respond appropriately to all alleged violations. Dcomplaintcorrected 2024-11-14
2024-10-16Ensure each resident receives an accurate assessment. DHealthcorrected 2025-01-03
2024-10-16PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2024-11-14
2024-10-16Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2024-11-14
2024-10-16Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-01-03
2024-10-16Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-01-03
2024-10-16Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-11-14
2024-10-16Post nurse staffing information every day. Dcomplaintcorrected 2025-01-03
2024-10-16Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Dcomplaintcorrected 2025-01-03
2024-10-16Provide or obtain dental services for each resident. Dcomplaintcorrected 2025-01-03
2024-10-16Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. DHealthcorrected 2024-11-14
2024-10-16Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2025-01-03

Federal penalties

DateTypeAmount
2025-04-30Fine$50,749
2024-10-16Fine$78,225
2024-10-16Payment Denial50 days payment denial

Ownership & control records (CMS filings)

NameRoleType%Since
B&Y HEALTHCARE S CORP5% Or Greater Direct Ownership InterestOrganization50%since 12/31/2019
CODY HEALTHCARE S CORP5% Or Greater Direct Ownership InterestOrganization50%since 12/31/2019
B&Y TRUST5% Or Greater Indirect Ownership InterestOrganization50%since 12/31/2019
CRAIG FLASHNER 2007 TRUST5% Or Greater Indirect Ownership InterestOrganization50%since 12/31/2019
FLASHNER, CRAIGCorporate DirectorIndividualNOT APPLICABLEsince 12/31/2019
NORTHPOINT REGIONAL LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 02/01/2007
PRESTIGE ADMINISTRATIVE SERVICES, LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 01/01/2016
FLASHNER, CRAIGOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/31/2019
PERLSTEIN, YITZCHOKOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/31/2019

Compare nearby (Shelby County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 445220. Corrections: data@carerecords.org.