CareRecords.org

Nursing homes › Tennessee › Memphis › Spring Gate Rehab & Healthcare Center

Spring Gate Rehab & Healthcare Center

3909 Covington Pike, Memphis, TN 38135 · (901) 377-1011 · 206 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★☆ 4/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.

Use this record in your decision

Save this provider to compare the same published fields across up to four providers of the same care type.

Open your comparison

Same-type reference in TN

CMS overall star rating: this provider 1/5; median among 300 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Spring Gate Rehab & Healthcare Center

  • CMS lists SFF Candidate. Ask for the latest inspection and current designation; historical list status is not a statement about conditions today.
  • The published staff-turnover figure is 67.5%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at PRESTIGE ADMINISTRATIVE SERVICES. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Ownership group

Per CMS filings, this facility is affiliated with Prestige Administrative Services, a group operating 9 facilities in 2 states. Group record: average rating 2.6/5, 0 abuse citation icons, 1 facility on the Special Focus list, $384,899 in federal fines. This facility rates below its group average (2.6/5).

See all 9 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.95 (Tennessee median: 3.64). RN hours: 0.83. Weekend total: 3.45. Nursing staff turnover: 68%.

Inspection deficiencies

In the downloaded CMS dataset: 37 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-04-30Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2025-05-22
2025-04-30Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2025-05-22
2025-04-30Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-05-22
2025-04-30Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2025-06-21
2024-10-16Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2025-01-03
2024-10-16Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. GHealthcorrected 2024-11-14
2024-10-16Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Fcomplaintcorrected 2025-01-03
2024-10-16Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Ecomplaintcorrected 2025-01-03
2024-10-16Ensure that the resident and his/her doctor meet face-to-face at all required visits. Ecomplaintcorrected 2025-01-03
2024-10-16Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-11-14
2024-10-16Provide and implement an infection prevention and control program. Ecomplaintcorrected 2025-01-03
2024-10-16Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Dcomplaintcorrected 2025-01-03
2024-10-16Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2024-11-14
2024-10-16Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2024-11-14
2024-10-16Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-01-03
2024-10-16Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-11-14
2024-10-16Respond appropriately to all alleged violations. Dcomplaintcorrected 2024-11-14
2024-10-16Ensure each resident receives an accurate assessment. DHealthcorrected 2025-01-03
2024-10-16PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2024-11-14
2024-10-16Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2024-11-14
2024-10-16Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-01-03
2024-10-16Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-01-03
2024-10-16Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-11-14
2024-10-16Post nurse staffing information every day. Dcomplaintcorrected 2025-01-03
2024-10-16Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Dcomplaintcorrected 2025-01-03
2024-10-16Provide or obtain dental services for each resident. Dcomplaintcorrected 2025-01-03
2024-10-16Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. DHealthcorrected 2024-11-14
2024-10-16Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2025-01-03

Federal penalties

DateTypeAmount
2025-04-30Fine$50,749
2024-10-16Fine$78,225
2024-10-16Payment Denial50 days payment denial

Ownership & control records (CMS filings)

NameRoleType%Since
B&Y HEALTHCARE S CORP5% Or Greater Direct Ownership InterestOrganization50%since 12/31/2019
CODY HEALTHCARE S CORP5% Or Greater Direct Ownership InterestOrganization50%since 12/31/2019
B&Y TRUST5% Or Greater Indirect Ownership InterestOrganization50%since 12/31/2019
CRAIG FLASHNER 2007 TRUST5% Or Greater Indirect Ownership InterestOrganization50%since 12/31/2019
FLASHNER, CRAIGCorporate DirectorIndividualNOT APPLICABLEsince 12/31/2019
NORTHPOINT REGIONAL LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 02/01/2007
PRESTIGE ADMINISTRATIVE SERVICES, LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 01/01/2016
FLASHNER, CRAIGOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/31/2019
PERLSTEIN, YITZCHOKOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/31/2019

Compare nearby (Shelby County)

How to cite this page: CareRecords, “Spring Gate Rehab & Healthcare Center — compliance, penalty and ownership record” (CCN 445220), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/spring-gate-rehab-healthcare-center-memphis-tn/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 445220. Corrections: data@carerecords.org.