CareRecords.org

Nursing homesNew Mexico › Spring River Rehabilitation and Care Center

Spring River Rehabilitation and Care Center

3200 Mission Arch Drive, Roswell, NM 88201 · 5756242583 · 120 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★☆☆☆☆ 1/5
Quality measures★★☆☆☆ 2/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.

Ownership group

Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).

See all 185 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 2.95 (New Mexico median: 3.43). RN hours: 0.40. Weekend total: 2.55. Nursing staff turnover: 60%.

Inspection deficiencies

All-time on record: 67 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-05-19Provide appropriate pressure ulcer care and prevent new ulcers from developing. Kcomplaintcorrected 2026-06-28
2026-05-19Provide and implement an infection prevention and control program. Ecomplaintcorrected 2026-06-28
2026-05-19Assess the resident when there is a significant change in condition Dcomplaintcorrected 2026-06-28
2026-05-19Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2026-06-28
2026-04-06Honor the resident's right to choose his or her attending physician. DcomplaintDeficient, Provider has no plan of correction
2026-04-06Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. DcomplaintDeficient, Provider has no plan of correction
2026-04-06Provide enough food/fluids to maintain a resident's health. DcomplaintDeficient, Provider has no plan of correction
2025-08-06Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Dcomplaintcorrected 2025-09-02
2025-08-06Make sure that a working call system is available in each resident's bathroom and bathing area. Dcomplaintcorrected 2025-09-02
2025-02-07Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2025-02-19
2025-02-07Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-02-19
2025-02-07Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2025-02-19
2024-12-12Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. FHealthcorrected 2025-02-05
2024-12-12Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. FHealthcorrected 2025-02-05
2024-12-12Have a plan that describes the process for conducting QAPI and QAA activities. FHealthcorrected 2025-02-05
2024-12-12Provide and implement an infection prevention and control program. FHealthcorrected 2025-02-05
2024-12-12Implement a program that monitors antibiotic use. FHealthcorrected 2025-02-05
2024-12-12Ensure each resident receives an accurate assessment. EHealthcorrected 2025-02-05
2024-12-12Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2025-02-05
2024-12-12Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. EHealthcorrected 2025-02-05
2024-12-12Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. EHealthcorrected 2025-02-05
2024-12-12Ensure medication error rates are not 5 percent or greater. EHealthcorrected 2025-02-05
2024-12-12Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2025-02-05
2024-12-12Develop and implement policies and procedures for flu and pneumonia vaccinations. EHealthcorrected 2025-02-05
2024-12-12Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. EHealthcorrected 2025-02-05
2024-12-12Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. DHealthcorrected 2025-02-05
2024-12-12Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-02-05
2024-12-12Ensure each resident’s drug regimen must be free from unnecessary drugs. DHealthcorrected 2025-02-05
2024-12-12Post nurse staffing information every day. CHealthcorrected 2025-02-05
2024-11-15Provide enough food/fluids to maintain a resident's health. Gcomplaintcorrected 2025-02-05
2024-11-15Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Ecomplaintcorrected 2025-02-05
2024-11-15Provide appropriate pressure ulcer care and prevent new ulcers from developing. Ecomplaintcorrected 2025-02-05
2024-11-15Ensure each resident receives an accurate assessment. Dcomplaintcorrected 2025-02-05
2024-09-06Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Fcomplaintcorrected 2024-11-19
2024-09-06Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Ecomplaintcorrected 2024-11-19
2024-09-06Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Ecomplaintcorrected 2024-11-19
2024-09-06Ensure services provided by the nursing facility meet professional standards of quality. Ecomplaintcorrected 2024-11-19
2024-09-06Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Ecomplaintcorrected 2024-11-19
2024-09-06Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-11-19
2024-09-06Respond appropriately to all alleged violations. Dcomplaintcorrected 2024-11-19

Federal penalties

DateTypeAmount
2026-02-04Fine$77,245
2024-11-15Fine$34,398

Ownership & control records (CMS filings)

No detailed ownership records on file.

Compare nearby (Chaves County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 325044. Corrections: data@carerecords.org.