Nursing homes › South Dakota › St William'S Care Center
103 N Viola St, Milbank, SD 57252 · 6054325811 · 60 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Other.
Total nurse staffing: 3.11 (South Dakota median: 3.63). RN hours: 0.48. Weekend total: 2.53. Nursing staff turnover: 39%.
All-time on record: 25 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-19 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2026-03-31 |
| 2026-02-19 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Health | corrected 2026-04-01 |
| 2026-02-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-04-01 |
| 2026-02-19 | Provide and implement an infection prevention and control program. | F | Health | corrected 2026-04-01 |
| 2026-02-19 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2026-03-31 |
| 2026-02-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-03-31 |
| 2026-02-19 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | D | Health | corrected 2026-03-31 |
| 2026-02-19 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2026-03-31 |
| 2026-02-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-04-01 |
| 2026-02-19 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Health | corrected 2026-03-31 |
| 2024-10-02 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-11-05 |
| 2024-10-02 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Health | corrected 2024-10-28 |
| 2024-10-02 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2024-10-27 |
| 2024-10-02 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2024-10-27 |
| 2024-10-02 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2024-10-27 |
| 2024-07-24 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | H | complaint | corrected 2024-08-16 |
| 2024-07-24 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2024-07-22 |
| 2024-07-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-08-16 |
| 2024-07-24 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-08-16 |
| 2024-07-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2024-08-16 |
| 2023-08-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | G | Health | corrected 2023-09-01 |
| 2023-08-10 | Respond appropriately to all alleged violations. | G | Health | corrected 2023-09-01 |
| 2023-08-10 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2023-09-01 |
| 2023-08-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2023-09-01 |
| 2023-08-10 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-09-01 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-19 | Fine | $78,750 |
| 2024-10-02 | Fine | $12,048 |
| 2024-07-24 | Fine | $41,925 |
| 2023-08-10 | Fine | $13,406 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BUTLER, RITA | Corporate Director | Individual | NOT APPLICABLE | since 03/04/2005 |
| KOSMAN, JANET | Corporate Director | Individual | NOT APPLICABLE | since 05/26/2026 |
| WILLIAMS, SHARON | Corporate Officer | Individual | NOT APPLICABLE | since 02/06/2025 |
| CHRISTENSON, ANN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/17/2012 |
| DENNA, PAUL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/26/2023 |
| THRIFT, RENE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/26/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 435122. Corrections: data@carerecords.org.