Nursing homes › Missouri › Sunterra Springs Springfield
4935 S National Ave, Springfield, MO 65810 · 4177208050 · 38 certified beds
Per CMS filings, this facility is affiliated with Sunterra Springs, a group operating 4 facilities in 2 states. Group record: average rating 3.5/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $125,444 in federal fines. This facility rates below its group average (3.5/5).
Total nurse staffing: 3.99 (Missouri median: 3.36). RN hours: 1.20. Weekend total: 3.39. Nursing staff turnover: 66%.
All-time on record: 29 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-06-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-07-17 |
| 2025-06-02 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2025-06-03 |
| 2025-06-02 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-09-06 |
| 2025-06-02 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2025-07-09 |
| 2025-06-02 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Health | corrected 2025-07-11 |
| 2025-06-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-07-11 |
| 2025-06-02 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-07-11 |
| 2025-06-02 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-07-11 |
| 2025-06-02 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-07-11 |
| 2025-06-02 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-09-06 |
| 2025-06-02 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-07-11 |
| 2025-03-04 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-04-18 |
| 2024-08-05 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-09-19 |
| 2024-08-05 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-09-19 |
| 2023-11-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-12-21 |
| 2023-11-09 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | E | Health | corrected 2023-12-21 |
| 2023-11-09 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2023-12-21 |
| 2023-11-09 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-12-21 |
| 2023-11-09 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2023-12-21 |
| 2023-11-09 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2023-12-21 |
| 2023-11-09 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2023-12-21 |
| 2023-11-09 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-12-21 |
| 2023-09-12 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2023-10-11 |
| 2023-09-12 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2023-10-11 |
| 2023-07-18 | Ensure that residents are free from significant medication errors. | J | complaint | corrected 2023-07-14 |
| 2023-07-18 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2023-08-03 |
| Date | Type | Amount |
|---|---|---|
| 2025-06-02 | Payment Denial | 4 days payment denial |
| 2023-10-10 | Fine | $4,587 |
| 2023-10-02 | Fine | $4,587 |
| 2023-09-25 | Fine | $4,587 |
| 2023-09-18 | Fine | $4,587 |
| 2023-09-11 | Fine | $4,587 |
| 2023-09-05 | Fine | $4,587 |
| 2023-08-28 | Fine | $4,587 |
| 2023-08-21 | Fine | $4,587 |
| 2023-08-14 | Fine | $4,235 |
| 2023-08-07 | Fine | $3,846 |
| 2023-07-18 | Fine | $13,397 |
| 2023-07-17 | Fine | $9,527 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RMC ENTERPRISES LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| BALL VENTURES LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| BV OPERATIONS LLC. | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| BV PAC HOLDINGS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| DLB LEGACY LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| RMCE OPERATIONS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 03/15/2026 |
| BALL, ALLEN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2025 |
| BALL, CONNIE | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2025 |
| BANGERTE, NATHAN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 03/28/2025 |
| BANGERTER, DEE | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2025 |
| BANGERTER, EDWARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2025 |
| BANGERTER, JOHNATHAN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2025 |
| SHRADER, RICHARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 03/28/2025 |
| BANGERTE, NATHAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| BANGERTER, EDWARD | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| BANGERTER, JOHNATHAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| DARBY, MEGAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| GATHERUM, JASON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| NEVES, COURTNEY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| SNOWBALL, KELLY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| GATHERUM, JASON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2023 |
| KELLOGG, DEATRICE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2025 |
| RICHARDSON, EULA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/20/2024 |
| STEVENS, GARY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265871. Corrections: data@carerecords.org.