Nursing homes › Arizona › Surprise Health and Rehabilitation Center
14660 West Parkwood Drive, Surprise, AZ 85374 · (623) 546-5030 · 100 certified beds
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Open your comparisonCMS overall star rating: this provider 5/5; median among 139 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 342 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 6 facilities on the Special Focus list, $7,057,363 in federal fines. This facility rates above its group average (3.2/5).
Total nurse staffing: 5.05 (Arizona median: 3.76). RN hours: 0.89. Weekend total: 4.26. Nursing staff turnover: 41%.
In the downloaded CMS dataset: 8 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-05-07 |
| 2026-03-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-05-07 |
| 2026-03-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2026-05-07 |
| 2025-03-11 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | complaint | corrected 2025-04-18 |
| 2025-03-06 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | D | complaint | corrected 2025-03-19 |
| 2024-06-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-08-13 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BANDERA HEALTHCARE LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 06/07/2019 |
| GLAZIER, MARK | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/01/2019 |
| NASSOUR, WILLIAM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2021 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 06/07/2019 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| PETERSON, FORREST | Corporate Officer | Individual | NOT APPLICABLE | since 08/01/2019 |
| VENTURA MEDSTAFF, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/01/2019 |
| GLAZIER, MARK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2019 |
| NASSOUR, WILLIAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2021 |
How to cite this page: CareRecords, “Surprise Health and Rehabilitation Center — compliance, penalty and ownership record” (CCN 035297), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/surprise-health-and-rehabilitation-center-surprise-az/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 035297. Corrections: data@carerecords.org.