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Symphony Maple Crest

4452 Squaw Prairie Road, Belvidere, IL 61008 · (815) 547-6377 · 86 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★☆☆☆☆ 1/5
Quality measures★★★★☆ 4/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

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Same-type reference in IL

CMS overall star rating: this provider 1/5; median among 661 providers with a published value in the same state and provider category: 2/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Symphony Maple Crest

  • The snapshot includes a CMS abuse citation icon. Ask which inspection it relates to, what corrective action followed, and whether CMS has updated the designation.
  • The published staff-turnover figure is 53.4%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at SYMPHONY CARE NETWORK. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Symphony Care Network, a group operating 7 facilities in 2 states. Group record: average rating 1.7/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $726,408 in federal fines. This facility rates below its group average (1.7/5).

See all 7 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 2.85 (Illinois median: 3.29). RN hours: 0.40. Weekend total: 2.57. Nursing staff turnover: 53%.

Inspection deficiencies

In the downloaded CMS dataset: 43 deficiency citations, including 3 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-08Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Dcomplaintcorrected 2026-06-09
2026-05-26Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Kcomplaintcorrected 2026-05-29
2026-03-26Provide and implement an infection prevention and control program. Dcomplaintcorrected 2026-04-02
2025-09-25Provide care and assistance to perform activities of daily living for any resident who is unable. GHealthcorrected 2025-10-03
2025-09-25Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-10-04
2025-09-25Provide and implement an infection prevention and control program. FHealthcorrected 2025-11-15
2025-09-25Provide activities to meet all resident's needs. EHealthcorrected 2025-10-06
2025-09-25Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2025-10-02
2025-09-25Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-10-03
2025-09-25Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2025-10-01
2025-09-25Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2025-10-01
2025-09-25Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2025-11-15
2025-09-16Provide appropriate pressure ulcer care and prevent new ulcers from developing. Gcomplaintcorrected 2025-10-01
2025-03-17Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2025-03-24
2024-11-20Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. FHealthcorrected 2024-12-11
2024-11-20Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2024-12-11
2024-11-20Provide and implement an infection prevention and control program. EHealthcorrected 2024-12-11
2024-11-20Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2024-12-11
2024-11-20Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2024-12-11
2024-11-20Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2024-12-11
2024-11-20Provide enough food/fluids to maintain a resident's health. DHealthcorrected 2024-12-11
2024-11-20Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-12-11
2024-11-20Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2024-12-11
2024-11-04Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2024-11-22
2024-10-02Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Kcomplaintcorrected 2024-10-14
2024-07-10Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2024-07-26
2024-07-10Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Dcomplaintcorrected 2024-07-26
2024-06-17Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2024-06-28
2024-04-22Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Fcomplaintcorrected 2024-05-10
2024-04-22Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Dcomplaintcorrected 2024-05-10
2024-02-28Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2024-03-12
2024-02-06Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. Dcomplaintcorrected 2024-02-20
2023-10-25Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. EHealthcorrected 2023-11-03
2023-10-25Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. EHealthcorrected 2023-11-03
2023-10-25Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2023-11-03
2023-10-25Keep residents' personal and medical records private and confidential. DHealthcorrected 2023-11-03
2023-10-25Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2023-11-03
2023-10-25Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2023-11-03
2023-10-25Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2023-11-03
2023-10-25Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2023-11-03

Federal penalties

DateTypeAmount
2026-05-26Fine$195,340
2025-09-16Fine$36,517
2025-09-16Payment Denial36 days payment denial
2024-11-04Fine$39,683
2024-11-04Payment Denial12 days payment denial
2024-10-02Fine$127,785
2023-08-31Fine$10,199

Ownership & control records (CMS filings)

NameRoleType%Since
SYMPHONY HEALTHCARE LLC5% Or Greater Direct Ownership InterestOrganization99%since 11/22/2011
SYMAG HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/22/2011
SYMPHONY ML LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/22/2011
SYMPHONY MONARCH HOLDINGS, LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/22/2011
WILLOW DELTA TRUST5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 01/01/2019
HARTMAN, DEBRA5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 11/22/2011

Compare nearby (Boone County)

How to cite this page: CareRecords, “Symphony Maple Crest — compliance, penalty and ownership record” (CCN 145990), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/symphony-maple-crest-belvidere-il/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 145990. Corrections: data@carerecords.org.