Nursing homes › Texas › The Arbour at Westminster Manor
4200 Jackson Ave, Austin, TX 78731 · 5124544711 · 90 certified beds
Per CMS filings, this facility is affiliated with Life Care Services, a group operating 44 facilities in 18 states. Group record: average rating 4.0/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $727,857 in federal fines. This facility rates above its group average (4.0/5).
Total nurse staffing: 4.96 (Texas median: 3.27). RN hours: 0.60. Weekend total: 4.46. Nursing staff turnover: 40%.
All-time on record: 8 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-01-15 |
| 2025-12-03 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2026-01-15 |
| 2024-09-25 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2024-10-23 |
| 2024-09-25 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-10-23 |
| 2024-09-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-10-23 |
| 2023-07-21 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-09-15 |
| 2023-07-21 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2023-09-15 |
| 2023-07-21 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-09-15 |
| Date | Type | Amount |
|---|---|---|
| 2024-09-25 | Fine | $29,085 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| WESTMINSTER MANOR | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 09/06/1973 |
| ALBRIGHT, ALEXANDRA | Corporate Director | Individual | NOT APPLICABLE | since 05/28/2020 |
| ASHLEY, OLIN | Corporate Director | Individual | NOT APPLICABLE | since 02/19/2015 |
| BOYKIN, CUE | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2026 |
| CRIPE, JULIE | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2026 |
| DAY, MICHAEL | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2024 |
| DINITTO, DIANA | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2015 |
| HILGERS, PAUL | Corporate Director | Individual | NOT APPLICABLE | since 01/16/2014 |
| LUEVANO, RICHARD | Corporate Director | Individual | NOT APPLICABLE | since 05/28/2020 |
| MCEWAN, CHARLES | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2026 |
| MCGHEE, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2025 |
| MILLER, ANNA | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| REDDING, DAVID | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2017 |
| SCURLOCK, STEPHEN | Corporate Director | Individual | NOT APPLICABLE | since 04/30/2020 |
| SHERMAN, LYNN | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2026 |
| WILLIAMS, DIANE | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2019 |
| WOODRICK, JAMES | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| WOODWORTH, JAMES | Corporate Director | Individual | NOT APPLICABLE | since 01/16/2014 |
| REDDING, DAVID | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2023 |
| WILLIAMS, DIANE | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2025 |
| LIFE CARE SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/1980 |
| BORST, CHARLES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/25/2009 |
| HALEY, CASSIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/22/2019 |
| KROL, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/20/2023 |
| LOYD, SARAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/24/2006 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676099. Corrections: data@carerecords.org.