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Nursing homes › Texas › El Paso › The Bartlett Skilled Nursing and Assisted Living

The Bartlett Skilled Nursing and Assisted Living

221 Bartlett Drive, El Paso, TX 79912 · (915) 584-8438 · 58 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★★☆☆☆ 2/5
Staffing★☆☆☆☆ 1/5
Quality measures★★☆☆☆ 2/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

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Same-type reference in TX

CMS overall star rating: this provider 1/5; median among 1,165 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to The Bartlett Skilled Nursing and Assisted Living

  • The snapshot includes a CMS abuse citation icon. Ask which inspection it relates to, what corrective action followed, and whether CMS has updated the designation.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Partnership.

Staffing (hours per resident per day)

Total nurse staffing: 3.58 (Texas median: 3.27). RN hours: 0.15. Weekend total: 3.16.

Inspection deficiencies

In the downloaded CMS dataset: 37 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-17Provide safe, appropriate dialysis care/services for a resident who requires such services. Dcomplaintcorrected 2026-06-18
2026-04-11Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Gcomplaintcorrected 2026-04-30
2026-04-11Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2026-04-30
2026-04-11Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Dcomplaintcorrected 2026-04-30
2025-08-22Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2025-08-25
2025-08-22Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2025-08-25
2025-08-22Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. EHealthcorrected 2025-08-25
2025-08-22Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2025-08-25
2025-08-22Provide and implement an infection prevention and control program. DHealthcorrected 2025-08-25
2025-08-07Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2025-08-27
2025-08-07Develop and implement policies and procedures to prevent abuse, neglect, and theft. Dcomplaintcorrected 2025-08-27
2025-08-07Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-08-27
2025-03-13Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2025-03-14
2025-02-06Provide for the safe, appropriate administration of IV fluids for a resident when needed. Ecomplaintcorrected 2025-02-07
2025-02-06Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Dcomplaintcorrected 2025-02-07
2024-07-11Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. FHealthcorrected 2024-08-01
2024-07-11Provide safe, appropriate dialysis care/services for a resident who requires such services. EHealthcorrected 2024-07-26
2024-07-11Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. EHealthcorrected 2024-07-12
2024-07-11Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-07-12
2024-07-11Provide and implement an infection prevention and control program. EHealthcorrected 2024-07-12
2024-07-11Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2024-07-12
2024-07-11Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2024-07-26
2024-07-11Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2024-07-26
2023-06-15Provide safe and appropriate respiratory care for a resident when needed. EHealthcorrected 2023-07-03
2023-06-15Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. EHealthcorrected 2023-07-03
2023-06-15Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. EHealthcorrected 2023-07-03
2023-06-15Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2023-07-03
2023-06-15Dispose of garbage and refuse properly. EHealthcorrected 2023-07-03
2023-06-15Provide and implement an infection prevention and control program. EHealthcorrected 2023-07-03
2023-06-15Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2023-07-03
2023-06-15Honor the resident's right to organize and participate in resident/family groups in the facility. DHealthcorrected 2023-07-03
2023-06-15Ensure residents have reasonable access to and privacy in their use of communication methods. DHealthcorrected 2023-07-03
2023-06-15Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. DHealthcorrected 2023-07-03
2023-06-15Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted DHealthcorrected 2023-07-03
2023-06-15Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2023-07-03
2023-06-15Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2023-07-03
2023-06-15Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2023-07-03

Federal penalties

DateTypeAmount
2026-04-11Fine$13,065
2025-08-07Fine$21,548

Ownership & control records (CMS filings)

NameRoleType%Since
DOUGLAS G PENDERGRAS SR ESTATE5% Or Greater Direct Ownership InterestOrganization50%since 03/20/2018
PENAN RETIREMENT INC.5% Or Greater Direct Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 01/01/2018
PENDERGRAS, DON5% Or Greater Direct Ownership InterestIndividual50%since 01/01/2018
PENDERGRAS, DONOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2018

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How to cite this page: CareRecords, “The Bartlett Skilled Nursing and Assisted Living — compliance, penalty and ownership record” (CCN 676457), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/the-bartlett-skilled-nursing-and-assisted-living-el-paso-tx/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676457. Corrections: data@carerecords.org.