Nursing homes › North Carolina › The Citadel Mooresville
550 Glenwood Drive, Mooresville, NC 28115 · 7046647494 · 130 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 3.28 (North Carolina median: 3.53). RN hours: 0.57. Weekend total: 3.03. Nursing staff turnover: 61%.
All-time on record: 49 deficiency citations, including 4 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-05-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-05-17 |
| 2025-05-15 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2025-05-17 |
| 2025-05-15 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-05-17 |
| 2025-05-15 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-05-17 |
| 2025-05-15 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-05-17 |
| 2025-04-08 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | complaint | corrected 2025-05-15 |
| 2025-04-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2025-05-15 |
| 2025-04-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-05-15 |
| 2024-02-01 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | K | Health | corrected 2024-03-05 |
| 2024-02-01 | Protect each resident from the wrongful use of the resident's belongings or money. | J | complaint | corrected 2024-03-05 |
| 2024-02-01 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Health | corrected 2024-03-05 |
| 2024-02-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2024-03-05 |
| 2024-02-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-03-05 |
| 2024-02-01 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2024-03-05 |
| 2024-02-01 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2024-03-05 |
| 2024-02-01 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-03-05 |
| 2024-02-01 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2024-03-05 |
| 2024-02-01 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-03-05 |
| 2024-02-01 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Health | corrected 2024-03-05 |
| 2024-02-01 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-03-05 |
| 2024-02-01 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2024-03-05 |
| 2024-02-01 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-03-05 |
| 2024-02-01 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-03-05 |
| 2024-02-01 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-03-05 |
| 2024-02-01 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Health | corrected 2024-03-05 |
| Date | Type | Amount |
|---|---|---|
| 2025-04-08 | Fine | $105,195 |
| 2024-02-01 | Fine | $96,691 |
| 2024-02-01 | Payment Denial | 3 days payment denial |
No detailed ownership records on file.
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345283. Corrections: data@carerecords.org.