Nursing homes › New York › The Friendly Home
3156 East Avenue, Rochester, NY 14618 · 5853811600 · 200 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.
Total nurse staffing: 4.34 (New York median: 3.49). RN hours: 0.51. Weekend total: 3.75. Nursing staff turnover: 45%.
All-time on record: 18 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-19 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Health | corrected 2026-02-17 |
| 2025-12-19 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2026-02-17 |
| 2025-12-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2026-02-17 |
| 2025-12-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-02-17 |
| 2025-12-19 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-02-17 |
| 2025-12-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-02-17 |
| 2025-12-19 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-02-17 |
| 2023-12-26 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2024-02-23 |
| 2023-12-26 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-02-23 |
| 2023-12-26 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2024-02-23 |
| 2023-12-26 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2024-02-23 |
| 2023-12-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-02-23 |
| 2023-12-26 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | D | Health | corrected 2024-02-23 |
| 2023-12-26 | Keep all essential equipment working safely. | D | Health | corrected 2024-02-23 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| JOHNSON, CHRISTINE | Corporate Director | Individual | NOT APPLICABLE | since 09/02/2015 |
| BAIER, DANIEL | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2014 |
| BROWN, AMANDA | Corporate Officer | Individual | NOT APPLICABLE | since 12/06/2022 |
| COOPER, GLEN | Corporate Officer | Individual | NOT APPLICABLE | since 08/17/2015 |
| WILBORN, KIMBERLY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2014 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 335476. Corrections: data@carerecords.org.