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Nursing homesIllinois › The Haven on the River

The Haven on the River

320 South 2Nd Street, Grayville, IL 62844 · 6183752171 · 66 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★★☆☆☆ 2/5
Staffing★☆☆☆☆ 1/5
Quality measures★★☆☆☆ 2/5

Ownership group

Per CMS filings, this facility is affiliated with Crest Healthcare Consulting, a group operating 13 facilities in 1 states. Group record: average rating 2.0/5, 3 abuse citation icons, 0 facilities on the Special Focus list, $1,973,501 in federal fines. This facility rates below its group average (2.0/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.07 (Illinois median: 3.29). RN hours: 0.57. Weekend total: 2.85. Nursing staff turnover: 66%.

Inspection deficiencies

All-time on record: 37 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-04-16Provide safe, appropriate pain management for a resident who requires such services. Gcomplaintcorrected 2026-04-23
2026-04-16Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2026-04-23
2026-04-16Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2026-04-23
2026-03-25Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Dcomplaintcorrected 2026-03-26
2026-03-06Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Ecomplaintcorrected 2026-03-07
2026-02-06Provide appropriate treatment and care according to orders, resident’s preferences and goals. Jcomplaintcorrected 2026-03-07
2026-02-06Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Fcomplaintcorrected 2026-02-07
2026-02-06Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Ecomplaintcorrected 2026-02-07
2025-12-03Provide appropriate treatment and care according to orders, resident’s preferences and goals. Gcomplaintcorrected 2025-11-16
2025-12-03Provide safe, appropriate pain management for a resident who requires such services. Gcomplaintcorrected 2026-01-07
2025-10-09Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. GcomplaintPast Non-Compliance
2025-08-19Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Fcomplaintcorrected 2025-08-22
2025-08-19Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2025-08-22
2025-06-23Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Fcomplaintcorrected 2025-07-21
2025-06-23Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Dcomplaintcorrected 2025-07-21
2025-05-16Ensure each resident receives an accurate assessment. DHealthcorrected 2025-05-23
2025-05-16Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2025-05-23
2025-05-16Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2025-05-23
2025-05-16Provide enough food/fluids to maintain a resident's health. DHealthcorrected 2025-05-23
2025-05-16Provide and implement an infection prevention and control program. DHealthcorrected 2025-05-23
2025-03-18Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Fcomplaintcorrected 2025-03-28
2025-03-18Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2025-03-28
2024-07-09Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2024-07-18
2024-03-08Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2024-03-23
2024-03-08Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2024-03-23
2024-03-08Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2024-03-23
2024-03-08PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2024-03-23
2024-03-08Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2024-03-23
2024-03-08Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2024-03-23
2024-01-08Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2024-01-19
2024-01-08Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2024-01-19
2023-09-12Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2023-09-18
2023-09-12Respond appropriately to all alleged violations. Dcomplaintcorrected 2023-09-18
2023-04-21Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2023-05-10
2023-04-21Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2023-05-10
2023-04-21Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. DHealthcorrected 2023-05-10
2023-04-21Provide enough food/fluids to maintain a resident's health. DHealthcorrected 2023-05-10

Federal penalties

DateTypeAmount
2026-06-03Fine$20,650
2026-04-16Fine$17,050
2025-12-03Fine$300,930
2025-12-03Payment Denial71 days payment denial

Ownership & control records (CMS filings)

No detailed ownership records on file.

Compare nearby (White County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 146119. Corrections: data@carerecords.org.