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Nursing homes › Texas › Houston › The Heights of North Houston

The Heights of North Houston

303 Hollow Tree Lane, Houston, TX 77090 · (832) 705-8700 · 131 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★☆ 4/5

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Same-type reference in TX

CMS overall star rating: this provider 2/5; median among 1,165 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to The Heights of North Houston

  • The published staff-turnover figure is 48.2%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at TOUCHSTONE COMMUNITIES. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Touchstone Communities, a group operating 25 facilities in 1 state. Group record: average rating 2.9/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $696,390 in federal fines. This facility rates below its group average (2.9/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.31 (Texas median: 3.27). RN hours: 0.37. Weekend total: 2.96. Nursing staff turnover: 48%.

Inspection deficiencies

In the downloaded CMS dataset: 26 deficiency citations, including 2 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-18Keep residents' personal and medical records private and confidential. Dcomplaintcorrected 2026-06-19
2026-05-19Provide and implement an infection prevention and control program. Dcomplaintcorrected 2026-05-20
2026-03-31Provide safe, appropriate pain management for a resident who requires such services. Jcomplaintcorrected 2026-04-20
2026-03-31Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Ecomplaintcorrected 2026-04-20
2026-03-31Provide and implement an infection prevention and control program. Dcomplaintcorrected 2026-05-20
2025-06-27Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Ecomplaintcorrected 2025-07-25
2025-05-08Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-06-01
2025-05-08Provide and implement an infection prevention and control program. FHealthcorrected 2025-07-01
2025-05-08Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. EHealthcorrected 2025-06-01
2025-05-08Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-06-01
2025-05-08Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Ecomplaintcorrected 2025-06-01
2024-03-01Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2023-05-24
2024-03-01Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. EHealthcorrected 2024-03-08
2024-03-01Ensure medication error rates are not 5 percent or greater. EHealthcorrected 2024-03-01
2024-03-01Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Dcomplaintcorrected 2024-03-01
2024-03-01Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2024-03-01
2024-03-01Provide and implement an infection prevention and control program. DHealthcorrected 2024-03-08

Federal penalties

DateTypeAmount
2026-03-31Fine$23,520
2026-03-31Payment Denial18 days payment denial
2024-03-01Fine$8,021

Ownership & control records (CMS filings)

NameRoleType%Since
LIBERTY COUNTY HOSPITAL DISTRICT NO 15% Or Greater Direct Ownership InterestOrganization100%since 04/01/2017
STRATTON, CHARLESCorporate OfficerIndividualNOT APPLICABLEsince 05/01/2005
303 HOLLOW TREE LN OPCO LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/01/2002
FREUND, NOCHUMOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/01/2025
TRAVITSKY, AARONOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/01/2025

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How to cite this page: CareRecords, “The Heights of North Houston — compliance, penalty and ownership record” (CCN 676356), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/the-heights-of-north-houston-houston-tx/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676356. Corrections: data@carerecords.org.