Nursing homes › Texas › Dallas › The Highlands Guest Care Center
9009 Forest Ln, Dallas, TX 75243 · (972) 783-1771 · 116 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 1,165 providers with a published value in the same state and provider category: 3/5.
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CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 3.32 (Texas median: 3.27). RN hours: 0.38. Weekend total: 2.97.
In the downloaded CMS dataset: 25 deficiency citations, including 4 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-06-20 |
| 2025-12-30 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-01-10 |
| 2025-12-30 | Post nurse staffing information every day. | C | Health | corrected 2026-01-10 |
| 2025-04-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | complaint | corrected 2025-04-16 |
| 2025-04-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | complaint | corrected 2025-04-16 |
| 2025-04-14 | Provide safe, appropriate pain management for a resident who requires such services. | K | complaint | corrected 2025-04-16 |
| 2025-04-14 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | K | complaint | corrected 2025-04-16 |
| 2025-04-14 | Keep all essential equipment working safely. | E | complaint | corrected 2025-04-16 |
| 2025-02-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2025-03-28 |
| 2025-02-19 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | complaint | corrected 2025-03-28 |
| 2024-10-10 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2024-11-08 |
| 2024-10-10 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-11-08 |
| 2024-10-10 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2024-11-08 |
| 2024-10-10 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2024-11-08 |
| 2023-08-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2023-10-02 |
| 2023-08-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-10-02 |
| 2023-08-24 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-10-02 |
| 2023-08-24 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-10-02 |
| 2023-08-24 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2023-10-02 |
| 2023-08-24 | Provide or get specialized rehabilitative services as required for a resident. | D | Health | corrected 2023-10-02 |
| 2023-08-24 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Health | corrected 2023-10-02 |
| 2023-08-11 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2023-09-15 |
| 2023-08-11 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | complaint | corrected 2023-09-15 |
| 2023-08-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2023-09-15 |
| 2023-08-11 | Respond appropriately to all alleged violations. | E | complaint | corrected 2023-09-15 |
| Date | Type | Amount |
|---|---|---|
| 2025-04-14 | Fine | $47,726 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NOCONA HOSPITAL DISTRICT | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2018 |
| MEEKINS, GREG | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2018 |
| THE HIGHLANDS GUEST CARE CENTER LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2018 |
| GAMBLE, DENNY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2018 |
| GORDY, OTIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/11/2022 |
How to cite this page: CareRecords, “The Highlands Guest Care Center — compliance, penalty and ownership record” (CCN 675447), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/the-highlands-guest-care-center-dallas-tx/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675447. Corrections: data@carerecords.org.