Nursing homes › Texas › The Hillcrest of North Dallas
18648 Hillcrest Rd, Dallas, TX 75252 · 9725177771 · 120 certified beds
Per CMS filings, this facility is affiliated with Opco Skilled Management, a group operating 68 facilities in 5 states. Group record: average rating 2.2/5, 15 abuse citation icons, 2 facilities on the Special Focus list, $3,357,308 in federal fines. This facility rates below its group average (2.2/5).
Total nurse staffing: 2.66 (Texas median: 3.27). RN hours: 0.47. Weekend total: 2.31. Nursing staff turnover: 68%.
All-time on record: 44 deficiency citations, including 5 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-12-02 |
| 2025-07-31 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2025-08-01 |
| 2025-07-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2025-08-01 |
| 2025-07-31 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-08-01 |
| 2025-07-31 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Health | corrected 2025-08-01 |
| 2025-07-31 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-08-01 |
| 2025-07-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-08-01 |
| 2025-07-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-08-01 |
| 2025-07-31 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2025-08-01 |
| 2025-07-31 | Provide or obtain dental services for each resident. | D | complaint | corrected 2025-08-01 |
| 2025-06-03 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-06-04 |
| 2025-05-22 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-05-23 |
| 2025-05-22 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2025-05-23 |
| 2025-05-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-05-02 |
| 2025-04-04 | Prepare residents for a safe transfer or discharge from the nursing home. | D | complaint | corrected 2025-04-10 |
| 2024-12-07 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2024-12-08 |
| 2024-12-02 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2024-12-03 |
| 2024-09-16 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | G | complaint | corrected 2024-09-17 |
| 2024-08-30 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2024-08-31 |
| 2024-08-30 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2024-08-31 |
| 2024-08-30 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-08-31 |
| 2024-08-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | complaint | corrected 2024-08-13 |
| 2024-08-12 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | K | complaint | corrected 2024-08-13 |
| 2024-08-12 | Respond appropriately to all alleged violations. | K | complaint | corrected 2024-08-13 |
| 2024-08-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | K | complaint | corrected 2024-08-13 |
| 2024-08-12 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-08-13 |
| 2024-08-03 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2024-08-17 |
| 2024-06-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2024-06-15 |
| 2024-06-10 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-06-26 |
| 2024-05-31 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2024-06-20 |
| 2024-05-31 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2024-06-20 |
| 2024-05-31 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-06-20 |
| 2024-05-31 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-06-20 |
| 2024-03-28 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | D | complaint | corrected 2024-03-29 |
| 2024-03-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-03-29 |
| 2024-03-28 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-03-29 |
| 2024-02-28 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-02-29 |
| 2024-02-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-02-29 |
| 2023-10-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | complaint | corrected 2023-10-17 |
| 2023-03-17 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2023-04-06 |
| Date | Type | Amount |
|---|---|---|
| 2024-08-03 | Fine | $12,202 |
| 2024-08-03 | Fine | $199,833 |
| 2024-08-03 | Payment Denial | 4 days payment denial |
| 2024-05-31 | Fine | $9,017 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DALLAS COUNTY HOSPITAL DISTRICT | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2017 |
| BRADLEY, SHANNAN | Corporate Officer | Individual | NOT APPLICABLE | since 12/11/2023 |
| CASTANEDA, EDMUNDO | Corporate Officer | Individual | NOT APPLICABLE | since 01/10/2022 |
| CERISE, FREDERICK | Corporate Officer | Individual | NOT APPLICABLE | since 03/24/2014 |
| HILLCREST OF NORTH DALLAS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/01/2022 |
| GARETZ, DAVID | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676315. Corrections: data@carerecords.org.