Nursing homes › Michigan › The Manor of Novi
24500 Meadowbrook Rd, Novi, MI 48375 · 2484772000 · 130 certified beds
Per CMS filings, this facility is affiliated with Ciena Healthcare/Laurel Health Care, a group operating 82 facilities in 4 states. Group record: average rating 2.8/5, 9 abuse citation icons, 2 facilities on the Special Focus list, $2,859,157 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 3.45 (Michigan median: 3.80). RN hours: 0.57. Weekend total: 2.94. Nursing staff turnover: 62%.
All-time on record: 56 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2026-04-30 |
| 2026-04-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2026-04-30 |
| 2026-04-08 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Health | corrected 2026-04-30 |
| 2026-04-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-04-30 |
| 2026-04-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2026-04-30 |
| 2026-04-08 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | complaint | corrected 2026-04-30 |
| 2026-04-08 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2026-04-30 |
| 2026-04-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2026-04-30 |
| 2026-04-08 | Provide safe, appropriate pain management for a resident who requires such services. | E | Health | corrected 2026-04-30 |
| 2026-04-08 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2026-04-30 |
| 2026-04-08 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | E | Health | corrected 2026-04-30 |
| 2026-04-08 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-04-30 |
| 2026-04-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2026-04-30 |
| 2026-04-08 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2026-04-30 |
| 2026-04-08 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-04-30 |
| 2026-04-08 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-04-30 |
| 2026-04-08 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2026-04-30 |
| 2026-04-08 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2026-04-30 |
| 2026-04-08 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-04-30 |
| 2026-02-02 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-02-25 |
| 2025-07-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-08-19 |
| 2025-07-15 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2025-08-19 |
| 2025-01-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-03-05 |
| 2025-01-30 | Keep residents' personal and medical records private and confidential. | E | Health | corrected 2025-03-05 |
| 2025-01-30 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2025-03-05 |
| 2025-01-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-03-05 |
| 2025-01-30 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-03-05 |
| 2025-01-30 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-03-05 |
| 2025-01-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-03-05 |
| 2025-01-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-03-05 |
| 2025-01-30 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-03-05 |
| 2025-01-30 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. | D | Health | corrected 2025-03-05 |
| 2025-01-30 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Health | corrected 2025-03-05 |
| 2024-11-13 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | complaint | corrected 2024-12-10 |
| 2024-11-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-12-10 |
| 2024-08-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-10-03 |
| 2024-08-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-10-03 |
| 2024-08-27 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | complaint | corrected 2024-10-03 |
| 2023-12-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2024-01-25 |
| 2023-12-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-02-01 |
| Date | Type | Amount |
|---|---|---|
| 2023-12-21 | Fine | $67,496 |
| 2023-12-21 | Payment Denial | 7 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| KHAN, ANIS | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2008 |
| QAZI, MOHAMMAD | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2008 |
| CIENA HEALTHCARE MANAGEMENT INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2008 |
| KHAN, ANIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2008 |
| QAZI, MOHAMMAD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2008 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 235529. Corrections: data@carerecords.org.