Nursing homes › North Carolina › The Oaks
901 Bethesda Road, Winston-Salem, NC 27103 · 3367682211 · 131 certified beds
Per CMS filings, this facility is affiliated with Liberty Senior Living, a group operating 37 facilities in 2 states. Group record: average rating 2.8/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $941,491 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 3.37 (North Carolina median: 3.53). RN hours: 0.29. Weekend total: 3.09. Nursing staff turnover: 66%.
All-time on record: 24 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-08-22 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Health | corrected 2025-09-11 |
| 2025-08-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-09-11 |
| 2025-08-22 | Dispose of garbage and refuse properly. | F | Health | corrected 2025-09-11 |
| 2025-08-22 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Health | corrected 2025-09-11 |
| 2025-08-22 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2025-09-11 |
| 2025-08-22 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Health | corrected 2025-09-11 |
| 2025-08-22 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2025-09-11 |
| 2025-08-22 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-09-11 |
| 2025-08-22 | Provide or get specialized rehabilitative services as required for a resident. | D | Health | corrected 2025-09-11 |
| 2025-08-22 | Provide bedrooms that don't allow residents to see each other when privacy is needed. | D | Health | corrected 2025-09-11 |
| 2025-08-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Health | corrected 2025-09-11 |
| 2024-07-24 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2024-08-06 |
| 2024-07-24 | Provide or obtain dental services for each resident. | E | Health | corrected 2024-08-06 |
| 2024-07-24 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2024-08-06 |
| 2024-07-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-03-07 |
| 2024-07-24 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-08-06 |
| 2023-09-15 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2023-10-04 |
| 2023-09-15 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2023-10-04 |
| 2023-09-15 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2023-10-04 |
| 2023-09-15 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2023-10-04 |
| 2023-09-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-10-04 |
| 2023-09-15 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2023-10-04 |
| 2023-09-15 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Health | corrected 2023-10-04 |
| 2023-09-15 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Health | corrected 2023-10-04 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| LIBERTY HEALTHCARE GROUP LLC | 5% Or Greater Direct Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/01/2011 |
| MCNEILL, JOHN | 5% Or Greater Direct Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 05/01/2011 |
| MCNEILL, RONALD | 5% Or Greater Direct Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 05/03/2011 |
| MILLER, ROBERT | Corporate Director | Individual | NOT APPLICABLE | since 09/01/2024 |
| WILSON, JEFFREY | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2011 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345284. Corrections: data@carerecords.org.