Nursing homes › Michigan › The Orchards at Canterbury on the Lake
5601 Hatchery Road, Waterford, MI 48329 · (248) 674-9292 · 128 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 420 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with The Orchards Michigan, a group operating 15 facilities in 1 state. Group record: average rating 1.9/5, 3 abuse citation icons, 1 facility on the Special Focus list, $295,315 in federal fines. This facility rates below its group average (1.9/5).
Total nurse staffing: 3.50 (Michigan median: 3.81). RN hours: 0.35. Weekend total: 2.96.
In the downloaded CMS dataset: 73 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-12-16 |
| 2025-10-24 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-10-25 |
| 2025-10-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-10-25 |
| 2025-10-24 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | complaint | corrected 2025-10-25 |
| 2025-10-24 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-10-25 |
| 2025-07-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2025-09-02 |
| 2025-07-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-08-15 |
| 2025-07-31 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Health | corrected 2025-08-15 |
| 2025-07-31 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | complaint | corrected 2025-08-15 |
| 2025-07-31 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-08-15 |
| 2025-07-31 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-08-15 |
| 2025-07-31 | Implement a program that monitors antibiotic use. | E | Health | corrected 2025-08-15 |
| 2025-07-31 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-08-15 |
| 2025-07-31 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-08-15 |
| 2025-07-31 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-08-15 |
| 2025-07-31 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2025-08-15 |
| 2025-07-31 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2025-08-15 |
| 2025-07-31 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Health | corrected 2025-08-15 |
| 2025-07-31 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2025-08-15 |
| 2025-07-31 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-08-15 |
| 2025-07-31 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-08-15 |
| 2025-07-31 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-08-15 |
| 2025-07-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-08-15 |
| 2025-07-31 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-08-15 |
| 2025-07-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-08-15 |
| 2025-07-31 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-08-15 |
| 2025-07-31 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-08-15 |
| 2025-07-31 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Health | corrected 2025-08-15 |
| 2025-05-15 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2025-05-21 |
| 2025-04-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2025-04-25 |
| 2025-04-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-04-25 |
| 2025-04-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-04-25 |
| 2025-03-06 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-01-23 |
| 2024-10-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-10-13 |
| 2024-10-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-10-13 |
| 2024-09-17 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2024-09-25 |
| 2024-09-17 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | complaint | corrected 2024-09-25 |
| 2024-09-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-09-25 |
| 2024-09-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-09-25 |
| 2024-09-17 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | complaint | corrected 2024-09-25 |
| Date | Type | Amount |
|---|---|---|
| 2023-09-07 | Fine | $45,461 |
| 2023-09-07 | Payment Denial | 2 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| TAUB, JACOB | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/01/2024 |
| WHITE LAKE HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/18/2024 |
| HURST, EMILY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/03/2024 |
| MCLEOD, LEIGH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/03/2024 |
How to cite this page: CareRecords, “The Orchards at Canterbury on the Lake — compliance, penalty and ownership record” (CCN 235555), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/the-orchards-at-canterbury-on-the-lake-waterford-mi/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 235555. Corrections: data@carerecords.org.