Nursing homes › New York › The Pines Healthcare & Rehab Centers Olean Campus
2245 West State Street, Olean, NY 14760 · 7163731910 · 120 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Government - County.
Total nurse staffing: 3.50 (New York median: 3.49). RN hours: 0.45. Weekend total: 3.15. Nursing staff turnover: 61%.
All-time on record: 9 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-03-07 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2025-04-30 |
| 2025-03-07 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-04-30 |
| 2025-03-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-04-30 |
| 2025-03-07 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2025-04-30 |
| 2023-03-03 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2023-03-31 |
| 2023-03-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-04-30 |
| 2023-03-03 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-04-15 |
| 2023-03-03 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-04-30 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| COUNTY OF CATTARAUGUS | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/01/1973 |
| BURR, MARK | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/03/2024 |
| GUGINO, CAROL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/15/1999 |
| PATEL, ARUN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/10/2018 |
| REYNOLDS, TAMMY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/22/2019 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 335357. Corrections: data@carerecords.org.