Nursing homes › Arkansas › The Pines Nursing and Rehabilitation Center
524 Carpenter Dam Road, Hot Springs, AR 71901 · 5012624124 · 125 certified beds
Per CMS filings, this facility is affiliated with Southern Administrative Services, a group operating 35 facilities in 1 states. Group record: average rating 3.9/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $276,162 in federal fines. This facility rates above its group average (3.9/5).
Total nurse staffing: 4.04 (Arkansas median: 3.92). RN hours: 0.48. Weekend total: 3.62. Nursing staff turnover: 48%.
All-time on record: 15 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-04-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-05-02 |
| 2025-04-02 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2025-05-02 |
| 2025-04-02 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-05-02 |
| 2025-04-02 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-05-02 |
| 2024-08-29 | Ensure that residents are free from significant medication errors. | J | complaint | corrected 2024-08-20 |
| 2024-08-29 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | complaint | corrected 2024-09-28 |
| 2024-08-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | complaint | corrected 2024-09-28 |
| 2024-02-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-04-12 |
| 2024-02-23 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Health | corrected 2024-04-12 |
| 2024-02-23 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2024-04-12 |
| 2024-02-23 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-04-12 |
| Date | Type | Amount |
|---|---|---|
| 2024-08-29 | Fine | $13,863 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| 4P2T1 OPS HOLDING LP | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 09/01/2019 |
| JEJ ASSETS LP | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2022 |
| PONTHIE, SHARLOT | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2022 |
| PONTHIE, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 09/01/2019 |
| PONTHIE, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2019 |
| ALEXARK1 LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2022 |
| JEJ MANAGEMENT, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2022 |
| HIGGS, JOHN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/21/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 045243. Corrections: data@carerecords.org.