Nursing homes › Texas › The Plaza at Richardson
1301 Richardson Dr, Richardson, TX 75080 · 9727592180 · 124 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 3.02 (Texas median: 3.27). RN hours: 0.40. Weekend total: 2.91. Nursing staff turnover: 95%.
All-time on record: 39 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-07 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-01-08 |
| 2026-01-07 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-01-08 |
| 2026-01-07 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | complaint | corrected 2026-01-08 |
| 2025-06-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-06-27 |
| 2025-06-26 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Health | corrected 2025-06-27 |
| 2025-06-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-06-27 |
| 2025-06-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-06-27 |
| 2025-06-26 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-06-27 |
| 2025-06-26 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2025-06-27 |
| 2025-06-26 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-06-27 |
| 2025-05-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2025-06-10 |
| 2024-09-27 | Prepare residents for a safe transfer or discharge from the nursing home. | E | complaint | corrected 2024-09-30 |
| 2024-09-27 | Plan the resident's discharge to meet the resident's goals and needs. | E | complaint | corrected 2024-09-30 |
| 2024-09-05 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-09-06 |
| 2024-05-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2024-05-29 |
| 2024-05-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-05-29 |
| 2024-05-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-05-29 |
| 2024-05-09 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-05-29 |
| 2024-05-09 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-05-29 |
| 2024-04-04 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-04-23 |
| 2024-04-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-04-23 |
| 2023-07-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2023-08-15 |
| 2023-07-18 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2023-08-15 |
| 2023-03-23 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Health | corrected 2023-04-19 |
| 2023-03-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-04-19 |
| 2023-03-23 | Provide activities to meet all resident's needs. | E | Health | corrected 2023-03-27 |
| 2023-03-23 | Ensure the activities program is directed by a qualified professional. | E | Health | corrected 2023-04-13 |
| 2023-03-23 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2023-04-20 |
| 2023-03-23 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Health | corrected 2023-04-20 |
| 2023-03-23 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2023-04-20 |
| 2023-03-23 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2023-04-20 |
| 2023-03-23 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2023-04-20 |
| 2023-03-23 | Hire a qualified full-time social worker in a facility with more than 120 beds. | E | Health | corrected 2023-04-24 |
| 2023-03-23 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-04-20 |
| 2023-03-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2023-04-20 |
| 2023-03-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2023-04-20 |
| 2023-03-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-04-20 |
| 2023-03-23 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Health | corrected 2023-04-19 |
| 2023-03-23 | Post nurse staffing information every day. | C | Health | corrected 2023-04-17 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DALLAS COUNTY HOSPITAL DISTRICT | 5% Or Greater Indirect Ownership Interest | Organization | 100% | since 02/27/2015 |
| BING, ERIC | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2022 |
| CASTANEDA, EDMUNDO | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/10/2022 |
| CERISE, FREDERICK | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/27/2015 |
| CRYER, BYRON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/04/2023 |
| FURNISS, TODD | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2022 |
| GONZALEZ, REINA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/02/2022 |
| HALL, VINCENT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/18/2023 |
| MIGUEZ, RAMON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/11/2020 |
| MINNER, FARIDA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2022 |
| PALACIOS, ELIZABETH | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/01/2018 |
| PETTY, MARJORIE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/02/2021 |
| PROCTOR, JOHN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/17/2019 |
| SUTTER, LISA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2020 |
| CASTANEDA, EDMUNDO | Corporate Director | Individual | NOT APPLICABLE | since 01/10/2022 |
| HUGGINS, LINDA | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2024 |
| WILLIG, ZACHARY | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2024 |
| CERISE, FREDERICK | Corporate Officer | Individual | NOT APPLICABLE | since 02/27/2015 |
| RICHARDSON I ENTERPRISES, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2024 |
| BLAKE, GARY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| BLAKE, MALISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676098. Corrections: data@carerecords.org.