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Nursing homesArizona › The Rehabilitation Center at the Palazzo

The Rehabilitation Center at the Palazzo

6250 North 19Th Avenue, Phoenix, AZ 85015 · 6024336300 · 60 certified beds

Overall★★★★☆ 4/5
Health inspections★★★☆☆ 3/5
Staffing★★★★☆ 4/5
Quality measures★★★★★ 5/5

Ownership group

Per CMS filings, this facility is affiliated with Aspen Skilled Healthcare, a group operating 35 facilities in 2 states. Group record: average rating 3.7/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $747,470 in federal fines. This facility rates above its group average (3.7/5).

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Staffing (hours per resident per day)

Total nurse staffing: 4.33 (Arizona median: 3.76). RN hours: 0.58. Weekend total: 3.77. Nursing staff turnover: 52%.

Inspection deficiencies

All-time on record: 29 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-03-25Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Dcomplaintcorrected 2026-04-03
2025-06-27Observe each nurse aide's job performance and give regular training. EHealthcorrected 2025-08-19
2025-06-27Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2025-08-19
2025-06-27Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2025-08-04
2025-06-27PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2025-08-04
2025-06-27Provide and implement an infection prevention and control program. DHealthcorrected 2025-08-19
2025-06-27Ensure services provided by the nursing facility meet professional standards of quality. Ecomplaintcorrected 2025-08-01
2025-06-27Provide appropriate treatment and care according to orders, resident’s preferences and goals. Ecomplaintcorrected 2025-08-01
2025-06-27Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-08-08
2023-09-08Ensure that residents are free from significant medication errors. Ecomplaintcorrected 2023-10-27
2023-09-08Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Dcomplaintcorrected 2023-10-27
2023-09-08Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2023-10-27
2023-09-08Provide safe, appropriate pain management for a resident who requires such services. DHealthcorrected 2023-10-27
2023-09-08Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. DHealthcorrected 2023-10-27
2023-09-08Ensure each resident’s drug regimen must be free from unnecessary drugs. DHealthcorrected 2023-10-27
2023-09-08Provide and implement an infection prevention and control program. DHealthcorrected 2023-10-27

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
BRADSHAW, PETERIndirect Ownership InterestIndividualNOT APPLICABLEsince 09/13/2024
CASE, RYANIndirect Ownership InterestIndividualNOT APPLICABLEsince 05/08/2024
ELSNER, ERICIndirect Ownership InterestIndividualNOT APPLICABLEsince 09/13/2024
KIRKWOOD, JAREDIndirect Ownership InterestIndividualNOT APPLICABLEsince 09/13/2024
ORGILL, CRAIGIndirect Ownership InterestIndividualNOT APPLICABLEsince 09/13/2024
PAXMAN, MARCUSIndirect Ownership InterestIndividualNOT APPLICABLEsince 09/13/2024
CASLMON, TIMOTHYOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/13/2024
THOMPSON, STEPHENOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/13/2024

Compare nearby (Maricopa County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 035116. Corrections: data@carerecords.org.