Nursing homes › Texas › The Reserve at Richardson
1610 Richardson Dr, Richardson, TX 75080 · 9726008219 · 129 certified beds
Per CMS filings, this facility is affiliated with Hamilton County Hospital District, a group operating 10 facilities in 1 states. Group record: average rating 2.3/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $414,472 in federal fines. This facility rates above its group average (2.3/5).
Total nurse staffing: 3.49 (Texas median: 3.27). RN hours: 0.23. Weekend total: 3.22. Nursing staff turnover: 34%.
All-time on record: 35 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-21 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2026-06-05 |
| 2026-05-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-06-05 |
| 2026-05-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-06-05 |
| 2026-05-21 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-06-05 |
| 2026-05-21 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-06-05 |
| 2026-05-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2026-06-05 |
| 2026-05-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2026-06-05 |
| 2026-05-21 | Respond appropriately to all alleged violations. | D | Health | corrected 2026-06-05 |
| 2026-05-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-06-05 |
| 2026-05-21 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2026-06-05 |
| 2026-05-21 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2026-06-05 |
| 2026-05-21 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-06-05 |
| 2026-05-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-06-05 |
| 2026-05-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-06-05 |
| 2025-12-02 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2025-12-09 |
| 2025-12-02 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-12-09 |
| 2025-06-18 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2025-07-10 |
| 2025-06-18 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2025-07-10 |
| 2025-06-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-07-10 |
| 2025-06-18 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-07-10 |
| 2025-03-13 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-04-04 |
| 2025-03-13 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2025-04-04 |
| 2025-03-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-04-04 |
| 2025-03-13 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-04-04 |
| 2025-03-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-04-04 |
| 2025-03-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-04-04 |
| 2025-03-13 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-04-04 |
| 2025-03-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-04-04 |
| 2025-03-13 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-04-04 |
| 2025-03-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-02-02 |
| 2024-02-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2024-03-08 |
| 2024-02-15 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-03-08 |
| 2024-02-15 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-03-08 |
| 2024-02-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2024-03-08 |
| 2024-02-15 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-03-08 |
| Date | Type | Amount |
|---|---|---|
| 2025-03-10 | Fine | $14,069 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HOOPER, GRADY | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2023 |
| DKP INVESTMENTS, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/2023 |
| GO OPERATIONS 6 LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/2023 |
| SLM INVESTMENTS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/2023 |
| GOLDEN, LAUREN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2023 |
| GOLDEN, SHAWN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2023 |
| HURST, ROY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2023 |
| PRINCE, DANNY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676448. Corrections: data@carerecords.org.