Name: The Reserve Healthcare and Rehabilitation — compliance, penalty and ownership record
Creator: CareRecords
License: https://carerecords.org/terms

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Same-type reference in SC

CMS overall star rating: this provider 5/5; median among 186 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to The Reserve Healthcare and Rehabilitation

The published staff-turnover figure is 43.4%. Ask which reporting period it covers and how the current staffing team compares.
Ask who is responsible for care decisions locally and at THE ENSIGN GROUP. A shared affiliation does not establish identical care at every location.
Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 342 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 6 facilities on the Special Focus list, $7,057,363 in federal fines. This facility rates above its group average (3.2/5).

See all 342 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.35 (South Carolina median: 3.56). RN hours: 0.54. Weekend total: 2.90. Nursing staff turnover: 43%.

Inspection deficiencies

In the downloaded CMS dataset: 0 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

No citations from 2023 onward in this downloaded dataset.

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

Name	Role	Type	%	Since
HICKS, GREGORY	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 09/01/2023
NEWLANDS, FRANK	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 09/01/2023
PETERSON, FORREST	Corporate Director	Individual	NOT APPLICABLE	since 01/01/2024
BURNAM, SOON	Corporate Officer	Individual	NOT APPLICABLE	since 07/26/2023
KEETCH, CHAD	Corporate Officer	Individual	NOT APPLICABLE	since 03/01/2011
SATO, AMI	Corporate Officer	Individual	NOT APPLICABLE	since 09/09/2024
THATCHER, BRENT	Corporate Officer	Individual	NOT APPLICABLE	since 07/26/2023
HICKS, GREGORY	Operational/Managerial Control	Individual	NOT APPLICABLE	since 09/01/2023
NEWLANDS, FRANK	Operational/Managerial Control	Individual	NOT APPLICABLE	since 09/01/2023

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How to cite this page: CareRecords, “The Reserve Healthcare and Rehabilitation — compliance, penalty and ownership record” (CCN 425289), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/the-reserve-healthcare-and-rehabilitation-charleston-sc/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 425289. Corrections: data@carerecords.org.