Nursing homes › Texas › The Villages of Dallas
550 E Ann Arbor Ave, Dallas, TX 75216 · 2143761701 · 160 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates above its group average (3.2/5).
Total nurse staffing: 4.07 (Texas median: 3.27). RN hours: 0.25. Weekend total: 3.52. Nursing staff turnover: 59%.
All-time on record: 36 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-16 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2026-04-18 |
| 2026-04-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-04-18 |
| 2026-04-16 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2026-04-18 |
| 2026-04-16 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-04-18 |
| 2025-09-09 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2025-09-13 |
| 2025-09-09 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | complaint | corrected 2025-09-13 |
| 2025-03-14 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-03-31 |
| 2025-03-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-03-31 |
| 2025-02-06 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-02-08 |
| 2025-02-06 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-02-08 |
| 2025-02-06 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-02-08 |
| 2025-02-06 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-02-08 |
| 2024-10-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2024-10-03 |
| 2024-10-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-10-03 |
| 2024-10-02 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-10-30 |
| 2024-10-02 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2024-10-03 |
| 2024-10-02 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-10-03 |
| 2024-06-14 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2024-06-17 |
| 2024-06-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-06-17 |
| 2024-06-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | K | complaint | corrected 2024-06-06 |
| 2024-06-10 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2024-06-06 |
| 2023-12-21 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2023-12-29 |
| 2023-12-21 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2023-12-29 |
| 2023-12-21 | Provide safe and appropriate respiratory care for a resident when needed. | E | complaint | corrected 2023-12-29 |
| 2023-12-21 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2023-12-29 |
| 2023-12-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-12-29 |
| 2023-12-21 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2023-12-29 |
| 2023-12-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-12-29 |
| 2023-12-21 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2023-12-29 |
| 2023-12-21 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | complaint | corrected 2023-12-29 |
| 2023-12-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2023-12-29 |
| 2023-12-21 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2023-12-29 |
| 2023-10-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2023-10-20 |
| 2023-10-17 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2023-10-20 |
| 2023-10-17 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2023-10-20 |
| 2023-09-16 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2023-09-20 |
| Date | Type | Amount |
|---|---|---|
| 2024-10-02 | Fine | $15,939 |
| 2024-06-10 | Fine | $15,364 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| EASTLAND MEMORIAL HOSPITAL DISTRICT | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2019 |
| BENEVIDES, RUI | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2018 |
| WARD, CHARLES | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2018 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 02/23/2018 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2018 |
| TAYLOR, STEPHEN | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2025 |
| ALICE BRANCH HEALTHCARE INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2019 |
| WARD, CHARLES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2018 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675611. Corrections: data@carerecords.org.