Nursing homes › Michigan › The Willows at East Lansing
3500 Coolidge Road, East Lansing, MI 48823 · 5172034042 · 65 certified beds
Per CMS filings, this facility is affiliated with Trilogy Health Services, a group operating 124 facilities in 5 states. Group record: average rating 4.2/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $458,145 in federal fines. This facility rates above its group average (4.2/5).
Total nurse staffing: 3.86 (Michigan median: 3.80). RN hours: 1.65. Weekend total: 3.25. Nursing staff turnover: 30%.
All-time on record: 30 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-03-31 |
| 2026-03-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-03-31 |
| 2026-01-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-01-28 |
| 2026-01-08 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2026-01-28 |
| 2026-01-08 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2026-01-28 |
| 2026-01-08 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2026-01-28 |
| 2026-01-08 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2026-01-28 |
| 2026-01-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-01-28 |
| 2026-01-08 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-01-28 |
| 2024-10-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-12-13 |
| 2024-10-17 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-11-11 |
| 2024-10-17 | Provide activities to meet all resident's needs. | D | Health | corrected 2024-12-13 |
| 2024-10-17 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2024-11-11 |
| 2024-10-17 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-11-11 |
| 2024-10-17 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Health | corrected 2024-11-11 |
| 2024-10-17 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Health | corrected 2024-11-11 |
| 2024-10-17 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Health | corrected 2024-11-11 |
| 2024-07-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-07-22 |
| 2024-07-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-07-22 |
| 2023-09-20 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2023-10-31 |
| 2023-09-20 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2023-10-31 |
| 2023-09-20 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-10-31 |
| 2023-09-20 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2023-10-31 |
| 2023-09-20 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2023-10-31 |
| 2023-09-20 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-10-31 |
| 2023-09-20 | Provide activities to meet all resident's needs. | D | Health | corrected 2023-10-31 |
| 2023-09-20 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2023-10-31 |
| 2023-09-20 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-10-31 |
| 2023-09-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-10-31 |
| 2023-09-20 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Health | corrected 2023-10-31 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CONTINENTAL MERGER SUB LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 10/01/2021 |
| NORTHSTAR HEALTHCARE INCOME INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 10/01/2021 |
| NORTHSTAR HEALTHCARE INCOME OPERATING PARTNERSHIP LP | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 10/01/2021 |
| TRILOGY HOLDINGS NT-HCI, LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 10/01/2021 |
| BARNEY, LEIGH | Corporate Officer | Individual | NOT APPLICABLE | since 11/01/2019 |
| BRYANT, WILLIAM | Corporate Officer | Individual | NOT APPLICABLE | since 01/05/2016 |
| BUFFORD, RANDALL | Corporate Officer | Individual | NOT APPLICABLE | since 11/01/2019 |
| CONNER, GREGORY | Corporate Officer | Individual | NOT APPLICABLE | since 06/03/2021 |
| DAVIS, DAVID | Corporate Officer | Individual | NOT APPLICABLE | since 08/21/2017 |
| PROSKY, DANNY | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2015 |
| STREIFF, MATHIEU | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2015 |
| TRILOGY MANAGEMENT SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2021 |
| ERMIGER, JOSEPH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/02/2021 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 235700. Corrections: data@carerecords.org.