Nursing homes › North Carolina › Tower Nursing and Rehabilitation Center
3609 Bond Street, Raleigh, NC 27604 · 9192318113 · 180 certified beds
Per CMS filings, this facility is affiliated with Principle Long Term Care, a group operating 44 facilities in 3 states. Group record: average rating 3.0/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $1,046,757 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 3.59 (North Carolina median: 3.53). RN hours: 1.00. Weekend total: 3.35. Nursing staff turnover: 37%.
All-time on record: 42 deficiency citations, including 5 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-05 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | complaint | corrected 2026-03-29 |
| 2026-03-05 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-03-29 |
| 2025-03-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2025-04-17 |
| 2025-03-20 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2025-04-17 |
| 2025-03-20 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2025-04-17 |
| 2025-03-20 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2025-04-17 |
| 2025-03-20 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2025-04-17 |
| 2025-03-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-04-17 |
| 2025-03-20 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-04-17 |
| 2024-02-08 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2024-03-07 |
| 2024-02-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-03-07 |
| 2024-02-08 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2024-03-07 |
| 2024-02-08 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-03-07 |
| 2024-02-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-03-07 |
| 2024-02-08 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-03-07 |
| 2024-02-08 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2024-03-07 |
| 2024-02-08 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-03-07 |
| 2023-07-06 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | complaint | corrected 2023-06-09 |
| 2023-07-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2023-06-09 |
| 2023-07-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2023-03-08 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BOICE, GALE | Corporate Officer | Individual | NOT APPLICABLE | since 03/05/2018 |
| JOHNSON, DIANNE | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2011 |
| PRINCIPLE LONG TERM CARE, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2011 |
| TUCKER, DARREN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/03/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345513. Corrections: data@carerecords.org.