Nursing homes › Missouri › Troy Manor
200 Thompson Drive, Troy, MO 63379 · 6365288446 · 130 certified beds
Per CMS filings, this facility is affiliated with James & Judy Lincoln, a group operating 56 facilities in 2 states. Group record: average rating 2.4/5, 10 abuse citation icons, 2 facilities on the Special Focus list, $1,455,239 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 2.57 (Missouri median: 3.36). RN hours: 0.18. Weekend total: 2.28. Nursing staff turnover: 38%.
All-time on record: 71 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-05-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-05-05 |
| 2025-05-14 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-05-05 |
| 2025-05-14 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-06-11 |
| 2024-11-19 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2024-12-16 |
| 2024-10-03 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-11-11 |
| 2024-10-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-11-11 |
| 2024-10-03 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2024-12-16 |
| 2024-10-03 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-12-16 |
| 2024-10-03 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2024-11-11 |
| 2024-10-03 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-11-11 |
| 2024-10-03 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-11-11 |
| 2024-10-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-11-11 |
| 2024-04-09 | Provide and implement an infection prevention and control program. | K | Health | corrected 2024-05-20 |
| 2024-04-09 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Health | corrected 2024-05-20 |
| 2024-04-09 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2024-05-20 |
| 2024-04-09 | Provide activities to meet all resident's needs. | E | Health | corrected 2024-05-20 |
| 2024-04-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2024-05-20 |
| 2024-04-09 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2024-05-20 |
| 2024-04-09 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2024-05-20 |
| 2024-04-09 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | E | Health | corrected 2024-05-20 |
| 2024-04-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-05-20 |
| 2024-04-09 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | E | Health | corrected 2024-05-20 |
| 2024-04-09 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-05-20 |
| 2024-04-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-05-20 |
| 2024-04-09 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-05-20 |
| 2024-04-09 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-05-20 |
| 2024-04-09 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Health | corrected 2024-05-20 |
| 2024-04-09 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Health | corrected 2024-05-20 |
| 2024-04-09 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Health | corrected 2024-05-20 |
| 2023-09-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2023-10-12 |
| 2023-08-31 | Provide and implement an infection prevention and control program. | F | complaint | corrected 2023-10-10 |
| 2023-08-31 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | complaint | corrected 2023-10-10 |
| Date | Type | Amount |
|---|---|---|
| 2024-10-03 | Fine | $84,256 |
| 2024-10-03 | Payment Denial | 33 days payment denial |
| 2024-04-09 | Fine | $20,429 |
| 2024-04-09 | Payment Denial | 5 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| LINCOLN, JAMES | 5% Or Greater Direct Ownership Interest | Individual | 50% | since 01/01/2008 |
| LINCOLN, JUDY | 5% Or Greater Direct Ownership Interest | Individual | 50% | since 01/01/2008 |
| LTC MANAGEMENT SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2008 |
| LINCOLN, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2008 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265702. Corrections: data@carerecords.org.