Nursing homes › North Carolina › Vero Health & Rehab of Sylva
417 Cloverdale Road, Sylva, NC 28779 · 8286311600 · 106 certified beds
Per CMS filings, this facility is affiliated with Regional Health Properties, a group operating 5 facilities in 3 states. Group record: average rating 1.4/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $455,127 in federal fines. This facility rates below its group average (1.4/5).
Total nurse staffing: 3.74 (North Carolina median: 3.53). RN hours: 0.93. Weekend total: 3.40.
All-time on record: 53 deficiency citations, including 7 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-08-14 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Health | corrected 2025-09-04 |
| 2025-08-14 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-09-04 |
| 2025-08-14 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-09-04 |
| 2025-08-14 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2025-09-04 |
| 2025-08-14 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Health | corrected 2025-09-04 |
| 2025-08-14 | Assure the security of all personal funds of residents deposited with the facility. | C | Health | corrected 2025-09-04 |
| 2025-08-14 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Health | corrected 2025-09-04 |
| 2024-07-30 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | K | complaint | corrected 2024-08-20 |
| 2024-07-30 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | complaint | corrected 2024-08-20 |
| 2024-07-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F | complaint | corrected 2024-08-20 |
| 2024-07-30 | Provide and implement an infection prevention and control program. | F | complaint | corrected 2024-08-20 |
| 2024-07-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2024-08-20 |
| 2024-07-30 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | complaint | corrected 2024-08-20 |
| 2024-07-30 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2024-08-20 |
| 2024-07-30 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | complaint | corrected 2024-08-20 |
| 2024-07-30 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-08-20 |
| 2024-07-30 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | complaint | corrected 2024-08-20 |
| 2024-07-30 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-08-20 |
| 2024-07-30 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | complaint | corrected 2024-08-20 |
| 2024-07-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-08-20 |
| 2024-07-30 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2024-08-20 |
| 2024-07-30 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2024-08-20 |
| 2024-07-30 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | complaint | corrected 2024-08-20 |
| 2024-07-30 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | C | complaint | corrected 2024-08-20 |
| 2024-05-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | complaint | corrected 2024-07-30 |
| 2024-05-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2024-07-30 |
| 2024-05-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2024-07-30 |
| 2024-05-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2024-08-20 |
| 2024-05-22 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | J | complaint | corrected 2024-08-20 |
| 2024-05-22 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | G | complaint | corrected 2024-07-30 |
| 2024-05-22 | Ensure that residents are free from significant medication errors. | G | complaint | corrected 2024-07-30 |
| 2024-05-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F | complaint | corrected 2024-08-20 |
| 2024-05-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2024-08-20 |
| 2024-05-22 | Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. | E | complaint | corrected 2024-07-30 |
| 2024-05-22 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | complaint | corrected 2024-07-30 |
| 2024-05-22 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. | D | complaint | corrected 2024-07-30 |
| 2023-11-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2023-12-07 |
| 2023-11-30 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2023-12-07 |
| 2023-11-30 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2023-12-07 |
| 2023-11-30 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | complaint | corrected 2023-12-07 |
| Date | Type | Amount |
|---|---|---|
| 2024-05-22 | Fine | $325,563 |
| 2024-05-22 | Payment Denial | 67 days payment denial |
| 2023-10-18 | Fine | $7,901 |
| 2023-10-18 | Fine | $10,065 |
| 2023-10-18 | Fine | $16,289 |
| 2023-10-18 | Payment Denial | 1 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MORRISON, BRENT | Direct Ownership Interest | Individual | NOT APPLICABLE | since 11/14/2024 |
| TAYLOR, KEN | Corporate Director | Individual | NOT APPLICABLE | since 11/14/2024 |
| TENWICK, DAVID | Corporate Director | Individual | NOT APPLICABLE | since 11/14/2024 |
| MORRISON, BRENT | Corporate Officer | Individual | NOT APPLICABLE | since 11/14/2024 |
| SIMMONS, TEDDIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/14/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345302. Corrections: data@carerecords.org.