Nursing homes › Texas › Vista Hills Health Care Center
1599 Lomaland Dr, El Paso, TX 79935 · 9155931131 · 120 certified beds
Per CMS filings, this facility is affiliated with Creative Solutions in Healthcare, a group operating 149 facilities in 1 states. Group record: average rating 2.2/5, 19 abuse citation icons, 7 facilities on the Special Focus list, $8,699,455 in federal fines. This facility rates below its group average (2.2/5).
Total nurse staffing: 3.44 (Texas median: 3.27). RN hours: 0.30. Weekend total: 2.94. Nursing staff turnover: 96%.
All-time on record: 72 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-30 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | complaint | corrected 2026-05-05 |
| 2026-04-30 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2026-05-01 |
| 2026-02-11 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2026-02-12 |
| 2026-02-11 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-02-12 |
| 2026-02-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-02-12 |
| 2026-02-11 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-02-12 |
| 2026-02-11 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-02-12 |
| 2026-02-11 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2026-02-12 |
| 2026-02-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2026-02-12 |
| 2026-02-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-02-12 |
| 2026-02-11 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-02-12 |
| 2025-10-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-05-29 |
| 2025-10-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-11-01 |
| 2025-04-24 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | complaint | corrected 2025-04-25 |
| 2025-04-24 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-04-25 |
| 2025-01-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-01-15 |
| 2024-11-21 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2024-12-06 |
| 2024-11-21 | Keep residents' personal and medical records private and confidential. | E | Health | corrected 2024-12-06 |
| 2024-11-21 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2024-12-06 |
| 2024-11-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2024-12-06 |
| 2024-11-21 | Provide appropriate foot care. | E | Health | corrected 2024-12-06 |
| 2024-11-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2024-12-06 |
| 2024-11-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-12-06 |
| 2024-11-21 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2024-12-06 |
| 2024-11-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-12-06 |
| 2024-11-21 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2024-12-06 |
| 2024-09-17 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2024-09-18 |
| 2024-08-02 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-08-03 |
| 2024-08-02 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | complaint | corrected 2024-08-03 |
| 2024-03-29 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | complaint | corrected 2024-03-30 |
| 2024-02-15 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | complaint | corrected 2024-02-16 |
| 2024-02-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | complaint | corrected 2024-02-16 |
| 2024-02-15 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-02-16 |
| 2024-02-15 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-02-16 |
| 2024-02-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-02-16 |
| 2024-02-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-02-16 |
| 2024-02-15 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-02-16 |
| 2024-02-15 | Post nurse staffing information every day. | C | complaint | corrected 2024-02-16 |
| 2024-02-02 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E | complaint | corrected 2024-02-05 |
| 2024-02-02 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2024-02-22 |
| Date | Type | Amount |
|---|---|---|
| 2024-12-05 | Fine | $40,465 |
| 2024-12-05 | Payment Denial | 49 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HUGGINS, LINDA | Corporate Director | Individual | NOT APPLICABLE | since 02/23/2024 |
| CREATIVE SOLUTIONS IN HEALTHCARE INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/23/2024 |
| BLAKE, MALISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/23/2024 |
| CLANTON, AUSTON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/23/2024 |
| HUGGINS, LINDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/23/2024 |
| WILLIG, ZACHARY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/23/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 455493. Corrections: data@carerecords.org.