Nursing homes › Illinois › Waterford Care Center, the
7445 North Sheridan Road, Chicago, IL 60626 · 7733383300 · 141 certified beds
Per CMS filings, this facility is affiliated with Citadel Healthcare, a group operating 14 facilities in 2 states. Group record: average rating 3.2/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $220,021 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 2.96 (Illinois median: 3.29). RN hours: 0.58. Weekend total: 2.66. Nursing staff turnover: 25%.
All-time on record: 40 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-02-03 |
| 2026-01-23 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Health | corrected 2026-02-03 |
| 2026-01-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-02-03 |
| 2026-01-23 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2026-02-03 |
| 2026-01-23 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Health | corrected 2026-02-03 |
| 2026-01-23 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-02-03 |
| 2026-01-23 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2026-02-03 |
| 2026-01-23 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2026-02-03 |
| 2026-01-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-02-03 |
| 2026-01-23 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2026-02-03 |
| 2026-01-23 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Health | corrected 2026-02-03 |
| 2026-01-23 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-02-03 |
| 2025-05-23 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-05-29 |
| 2025-05-23 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-05-29 |
| 2025-04-11 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-04-17 |
| 2025-03-24 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-03-26 |
| 2025-03-24 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2025-03-26 |
| 2024-12-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-12-24 |
| 2024-12-20 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Health | corrected 2024-12-24 |
| 2024-12-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2024-12-27 |
| 2024-12-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-12-27 |
| 2024-12-20 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-12-27 |
| 2024-12-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-12-27 |
| 2024-12-20 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-12-27 |
| 2024-01-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-01-29 |
| 2024-01-12 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-01-29 |
| 2024-01-12 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2024-01-29 |
| 2024-01-12 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2024-01-29 |
| 2024-01-12 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Health | corrected 2024-01-29 |
| 2024-01-12 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-01-29 |
| 2024-01-12 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-01-29 |
| 2023-10-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2023-10-25 |
| 2023-10-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2023-10-25 |
| 2023-09-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2023-10-06 |
| 2023-09-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2023-10-06 |
| 2023-09-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2023-09-22 |
| 2023-09-13 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2023-09-22 |
| 2023-09-13 | Ensure medication error rates are not 5 percent or greater. | D | complaint | corrected 2023-09-22 |
| 2023-09-13 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2023-09-22 |
| 2023-09-13 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2023-09-22 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ARI SHABAT INVESTMENT TRUST U/A/D OCTOBER 18, 2016 | 5% Or Greater Direct Ownership Interest | Organization | 15% | since 11/09/2016 |
| CHAIM YITZCHAK SHABAT INVESTMENT TRUST U/A/D OCTOBER 18, 2016 | 5% Or Greater Direct Ownership Interest | Organization | 15% | since 11/09/2016 |
| GRAF, MARCELLA | Direct Ownership Interest | Individual | NOT APPLICABLE | since 11/01/2016 |
| GROSS, SHOSHANA | Direct Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2023 |
| KOHEN, YAKOV | Direct Ownership Interest | Individual | NOT APPLICABLE | since 11/01/2016 |
| PROCTOR, KATHERINE | Direct Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2023 |
| STERN, RAPHAELA | Direct Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2023 |
| TELLER, ILANA | Direct Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2023 |
| AARON, JONATHAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/01/2016 |
| AARON, JONATHAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2016 |
| DONOHUE, KATHLEEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2016 |
| GRAF, MARCELLA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2016 |
| ROBIN, JASON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/04/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 145659. Corrections: data@carerecords.org.