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Nursing homesIndiana › Waterford Crossing

Waterford Crossing

1332 Waterford Cir, Goshen, IN 46526 · 5745343920 · 87 certified beds

Overall★★★★★ 5/5
Health inspections★★★★☆ 4/5
Staffing★★★★★ 5/5
Quality measures★★★★★ 5/5

Ownership group

Per CMS filings, this facility is affiliated with Trilogy Health Services, a group operating 124 facilities in 5 states. Group record: average rating 4.2/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $458,145 in federal fines. This facility rates above its group average (4.2/5).

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Staffing (hours per resident per day)

Total nurse staffing: 4.44 (Indiana median: 3.55). RN hours: 1.16. Weekend total: 3.80. Nursing staff turnover: 27%.

Inspection deficiencies

All-time on record: 12 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-03-23Provide and implement an infection prevention and control program. FHealthcorrected 2026-03-30
2026-03-23Develop and implement policies and procedures for flu and pneumonia vaccinations. DHealthcorrected 2026-03-30
2024-12-18Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2025-01-02
2024-12-18Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-01-02
2024-12-18Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2025-01-02
2024-12-18Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-01-02
2024-12-18Provide and implement an infection prevention and control program. DHealthcorrected 2025-01-02
2024-01-29Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2024-02-07
2024-01-29Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2024-02-07
2024-01-29Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-02-07
2024-01-29Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2024-02-07
2024-01-29Provide and implement an infection prevention and control program. DHealthcorrected 2024-02-07

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
HANCOCK REGIONAL HOSPITAL5% Or Greater Direct Ownership InterestOrganization100%since 05/01/2015
TRILOGY HEALTHCARE OF GOSHEN, LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 05/01/2015
LONG, STEVENOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/13/2022
OFFERLE, ANDREWOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/15/2025
PLANTINGA, JUDYOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/01/2023

Compare nearby (Elkhart County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 155760. Corrections: data@carerecords.org.