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Nursing homes › New York › Rochester › Waterview Heights Rehabilitation and Nursing Cente

Waterview Heights Rehabilitation and Nursing Cente

135 Meridan St., Rochester, NY 14612 · (585) 663-0930 · 229 certified beds

OverallNot rated
Health inspectionsNot rated
StaffingNot rated
Quality measuresNot rated
Special Focus: CMS lists this facility as SFF — among the facilities with the most serious ongoing compliance problems in the country.

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Questions to take to Waterview Heights Rehabilitation and Nursing Cente

  • CMS lists SFF. Ask for the latest inspection and current designation; historical list status is not a statement about conditions today.
  • The published staff-turnover figure is 67%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at HURLBUT CARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Hurlbut Care, a group operating 13 facilities in 1 state. Group record: average rating 3.8/5, 0 abuse citation icons, 1 facility on the Special Focus list, $1,065,045 in federal fines.

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Staffing (hours per resident per day)

Total nurse staffing: 3.51 (New York median: 3.49). RN hours: 0.56. Weekend total: 2.82. Nursing staff turnover: 67%.

Inspection deficiencies

In the downloaded CMS dataset: 86 deficiency citations, including 12 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-12-22Provide appropriate treatment and care according to orders, resident’s preferences and goals. KHealthcorrected 2026-02-20
2025-12-22Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. KHealthcorrected 2026-02-20
2025-12-22Honor each resident's preferences, choices, values and beliefs. IHealthcorrected 2026-02-20
2025-12-22Allow residents to self-administer drugs if determined clinically appropriate. GHealthcorrected 2026-04-22
2025-12-22Provide care and assistance to perform activities of daily living for any resident who is unable. GHealthcorrected 2026-04-22
2025-12-22Provide appropriate pressure ulcer care and prevent new ulcers from developing. GHealthcorrected 2026-02-20
2025-12-22Provide enough food/fluids to maintain a resident's health. GHealthcorrected 2026-04-22
2025-12-22Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. GHealthcorrected 2026-02-20
2025-12-22Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-04-22
2025-12-22Administer the facility in a manner that enables it to use its resources effectively and efficiently. FHealthcorrected 2026-02-20
2025-12-22Have a plan that describes the process for conducting QAPI and QAA activities. FHealthcorrected 2026-02-20
2025-12-22Provide and implement an infection prevention and control program. FHealthcorrected 2026-04-22
2025-12-22Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. FHealthcorrected 2026-04-22
2025-12-22Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. EHealthcorrected 2026-02-20
2025-12-22Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2026-04-22
2025-12-22Provide activities to meet all resident's needs. EHealthcorrected 2026-04-22
2025-12-22Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. DHealthcorrected 2026-02-20
2025-12-22PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2026-02-20
2025-12-22Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2026-04-22
2025-12-22Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. DHealthcorrected 2026-04-22
2025-12-22Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2026-04-22
2025-12-22Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2026-02-20
2025-12-22Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. DHealthcorrected 2026-04-22
2025-12-22Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. BHealthcorrected 2026-02-20
2025-05-09Honor each resident's preferences, choices, values and beliefs. LHealthcorrected 2025-06-30
2025-05-09Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Lcomplaintcorrected 2025-06-30
2025-05-09Ensure that residents are free from significant medication errors. LHealthcorrected 2025-06-30
2025-05-09Provide and implement an infection prevention and control program. LHealthcorrected 2025-04-14
2025-05-09Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. KHealthcorrected 2025-06-30
2025-05-09Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. IHealthcorrected 2025-06-30
2025-05-09Provide appropriate treatment and care according to orders, resident’s preferences and goals. GHealthcorrected 2025-08-04
2025-05-09Provide appropriate pressure ulcer care and prevent new ulcers from developing. Gcomplaintcorrected 2025-06-30
2025-05-09Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-08-04
2025-05-09Administer the facility in a manner that enables it to use its resources effectively and efficiently. FHealthcorrected 2025-06-30
2025-05-09Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. FHealthcorrected 2025-06-30
2025-05-09Have a plan that describes the process for conducting QAPI and QAA activities. FHealthcorrected 2025-06-30
2025-05-09Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Fcomplaintcorrected 2025-06-30
2025-05-09Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. EHealthcorrected 2025-06-30
2025-05-09Honor the resident's right to organize and participate in resident/family groups in the facility. EHealthcorrected 2025-06-30
2025-05-09Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2025-08-04

Federal penalties

DateTypeAmount
2025-12-22Fine$460,490
2025-12-22Payment Denial102 days payment denial
2025-05-09Fine$185,840
2024-09-17Fine$314,554

Ownership & control records (CMS filings)

NameRoleType%Since
CURLETTA, MARKCorporate OfficerIndividualNOT APPLICABLEsince 07/16/2021
HURLBUT HEALTH CONSULTING, LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 01/01/2020
CURLETTA, MARKOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/16/2021

Compare nearby (Monroe County)

How to cite this page: CareRecords, “Waterview Heights Rehabilitation and Nursing Cente — compliance, penalty and ownership record” (CCN 335082), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/waterview-heights-rehabilitation-and-nursing-cente-rochester-ny/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 335082. Corrections: data@carerecords.org.