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Wausau Manor Health Services

3107 Westhill Dr, Wausau, WI 54401 · 7158420575 · 68 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★★★★☆ 4/5
Quality measures★★☆☆☆ 2/5

Ownership group

Per CMS filings, this facility is affiliated with North Shore Healthcare, a group operating 59 facilities in 4 states. Group record: average rating 2.7/5, 2 abuse citation icons, 1 facilities on the Special Focus list, $1,572,870 in federal fines. This facility rates above its group average (2.7/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.58 (Wisconsin median: 4.06). RN hours: 1.17. Weekend total: 3.13. Nursing staff turnover: 32%.

Inspection deficiencies

All-time on record: 14 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-10-02Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-12-12
2025-10-02Dispose of garbage and refuse properly. FHealthcorrected 2025-12-12
2025-10-02Provide and implement an infection prevention and control program. EHealthcorrected 2025-12-12
2025-10-02Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-12-12
2025-10-02Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2025-12-12
2025-10-02Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-12-12
2025-10-02Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2025-12-12
2025-10-02Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2025-12-12
2025-08-21Keep residents' personal and medical records private and confidential. Dcomplaintcorrected 2025-09-21
2025-08-21Provide and implement an infection prevention and control program. Dcomplaintcorrected 2025-09-21
2025-07-07Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2025-08-01
2024-08-15Dispose of garbage and refuse properly. CHealthcorrected 2024-09-14
2023-08-17Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-09-15
2023-08-17Provide and implement an infection prevention and control program. DHealthcorrected 2023-09-15

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
NSHF OPERATIONS LLC5% Or Greater Direct Ownership InterestOrganization100%since 07/24/2017
MILLS, DAVID5% Or Greater Indirect Ownership InterestIndividual20%since 06/29/2017
BAUMANN, TROYCorporate DirectorIndividualNOT APPLICABLEsince 06/29/2017
HOEHN, JEFFREYCorporate DirectorIndividualNOT APPLICABLEsince 06/29/2017
NORTH SHORE HEALTHCARE LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/01/2017

Compare nearby (Marathon County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525369. Corrections: data@carerecords.org.