Nursing homes › Michigan › West Hickory Haven
3310 W Commerce Rd, Milford, MI 48380 · 2486851400 · 101 certified beds
Per CMS filings, this facility is affiliated with The Peplinski Group, a group operating 10 facilities in 1 states. Group record: average rating 2.1/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $358,237 in federal fines. This facility rates below its group average (2.1/5).
Total nurse staffing: 3.97 (Michigan median: 3.80). RN hours: 0.56. Weekend total: 3.50. Nursing staff turnover: 68%.
All-time on record: 50 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-09 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2026-04-16 |
| 2026-03-09 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-04-16 |
| 2026-01-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2026-01-12 |
| 2026-01-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-09-05 |
| 2025-10-29 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | G | complaint | corrected 2025-11-25 |
| 2025-10-29 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-11-25 |
| 2025-08-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-09-12 |
| 2025-08-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-09-12 |
| 2025-07-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-08-29 |
| 2025-03-13 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | E | Health | corrected 2025-04-15 |
| 2025-03-13 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | E | Health | corrected 2025-04-15 |
| 2025-03-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-04-15 |
| 2025-03-13 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2025-04-15 |
| 2024-12-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2025-01-14 |
| 2024-12-16 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | complaint | corrected 2025-01-14 |
| 2024-09-25 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-11-01 |
| 2024-09-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-11-01 |
| 2024-09-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-11-01 |
| 2024-04-10 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-04-30 |
| 2024-04-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2024-04-30 |
| 2024-04-10 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-04-30 |
| 2024-02-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-03-05 |
| 2024-02-07 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-03-05 |
| 2024-02-07 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-03-05 |
| 2024-02-07 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Health | corrected 2024-03-05 |
| 2024-02-07 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2024-03-05 |
| 2024-02-07 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-03-05 |
| 2024-02-07 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-03-05 |
| 2024-02-07 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-03-05 |
| 2024-02-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-03-05 |
| 2024-02-07 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-03-05 |
| 2024-02-07 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-03-05 |
| 2024-02-07 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2024-03-05 |
| 2024-02-07 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-03-05 |
| 2024-02-07 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Health | corrected 2024-03-05 |
| 2023-08-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2023-09-27 |
| 2023-08-29 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | E | complaint | corrected 2023-09-27 |
| 2023-07-12 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | complaint | corrected 2023-08-16 |
| 2023-07-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2023-08-16 |
| 2023-07-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-08-16 |
| Date | Type | Amount |
|---|---|---|
| 2024-04-10 | Fine | $15,593 |
| 2024-02-07 | Fine | $38,711 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ACKERMAN, AMY | 5% Or Greater Indirect Ownership Interest | Individual | 10% | since 01/01/2012 |
| ACKERMAN, RICKY | 5% Or Greater Indirect Ownership Interest | Individual | 10% | since 01/01/2012 |
| BAUMGARTEN, MICHAEL | 5% Or Greater Indirect Ownership Interest | Individual | 10% | since 01/01/2012 |
| BAUMGARTEN, THERESE | 5% Or Greater Indirect Ownership Interest | Individual | 10% | since 01/01/2012 |
| PEPLINSKI, SHELI | 5% Or Greater Indirect Ownership Interest | Individual | 10% | since 01/01/2012 |
| PEPLINSKI, TODD | 5% Or Greater Indirect Ownership Interest | Individual | 10% | since 01/01/2012 |
| SCHADE, JEFFERY | 5% Or Greater Indirect Ownership Interest | Individual | 10% | since 01/01/2012 |
| SCHADE, TAMARA | 5% Or Greater Indirect Ownership Interest | Individual | 10% | since 01/01/2012 |
| THOMPSON, BRIAN | 5% Or Greater Indirect Ownership Interest | Individual | 10% | since 01/01/2012 |
| THOMPSON, SHELLY | 5% Or Greater Indirect Ownership Interest | Individual | 10% | since 01/01/2012 |
| PEPLINSKI, TODD | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2012 |
| SCHADE, JEFFERY | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2012 |
| THOMPSON, BRIAN | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2012 |
| ACKERMAN, RICKY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2012 |
| PEPLINSKI, TODD | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2012 |
| SCHADE, JEFFERY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2012 |
| THOMPSON, BRIAN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2012 |
| ACKERMAN, RICKY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2012 |
| MUSZALL, JENNIFER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2024 |
| SAMLUK, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2017 |
| SCHADE, JEFFERY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2012 |
| THOMPSON, BRIAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2012 |
| WINKELS, KATHY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/05/2016 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 235262. Corrections: data@carerecords.org.