Nursing homes › Florida › West Melbourne Health & Rehabilitation Center
2125 West New Haven Ave, West Melbourne, FL 32904 · 3217257360 · 180 certified beds
Per CMS filings, this facility is affiliated with Nhs Management, a group operating 43 facilities in 3 states. Group record: average rating 2.9/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $190,965 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 3.73 (Florida median: 3.63). RN hours: 0.58. Weekend total: 3.12. Nursing staff turnover: 47%.
All-time on record: 37 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-04 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2026-01-14 |
| 2025-12-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-01-14 |
| 2025-12-04 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2026-01-14 |
| 2025-12-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-01-14 |
| 2025-12-04 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D | Health | corrected 2026-01-14 |
| 2025-12-04 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | complaint | corrected 2026-01-14 |
| 2025-12-04 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2026-01-14 |
| 2025-12-04 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2026-01-14 |
| 2025-12-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-01-14 |
| 2025-12-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-01-14 |
| 2025-12-04 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2026-01-14 |
| 2025-12-04 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-01-14 |
| 2025-12-04 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2026-01-14 |
| 2024-02-06 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2024-03-06 |
| 2024-02-06 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2024-03-06 |
| 2023-12-14 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Health | corrected 2024-01-15 |
| 2023-12-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-01-15 |
| 2023-12-14 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-01-15 |
| 2023-12-14 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-01-15 |
| 2023-12-14 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-01-15 |
| 2023-12-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-01-15 |
| 2023-12-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-01-15 |
| 2023-12-14 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2024-01-15 |
| 2023-12-14 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-01-15 |
| 2023-12-14 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2024-01-15 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| JAMES N ESTES JR FAMILY DYNASTY TR NO 2 | 5% Or Greater Direct Ownership Interest | Organization | 10% | since 09/30/2019 |
| JAMES NORMAN ESTES JR TR | 5% Or Greater Direct Ownership Interest | Organization | 6% | since 06/30/2013 |
| JENNIFER E AGEE FAMILY DYNASTY TR NO 2 | 5% Or Greater Direct Ownership Interest | Organization | 10% | since 09/30/2019 |
| JENNIFER LEE ESTES TR 031093 | 5% Or Greater Direct Ownership Interest | Organization | 6% | since 06/30/2013 |
| ESTES, JAMES | 5% Or Greater Direct Ownership Interest | Individual | 68% | since 02/19/1999 |
| MCVEA, CHERI | Corporate Director | Individual | NOT APPLICABLE | since 06/06/2022 |
| RASCO, LYNN | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2022 |
| SCHNEIDER, JULIE | Corporate Director | Individual | NOT APPLICABLE | since 04/21/2023 |
| TONEY, DARIN | Corporate Director | Individual | NOT APPLICABLE | since 04/15/2024 |
| ESTES, JAMES | Corporate Officer | Individual | NOT APPLICABLE | since 02/19/1999 |
| LONG, PHILLIP | Corporate Officer | Individual | NOT APPLICABLE | since 10/01/2019 |
| CAIATI, DENISE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/07/2022 |
| MCVEA, CHERI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/06/2022 |
| RASCO, LYNN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2022 |
| SCHNEIDER, JULIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/21/2023 |
| TONEY, DARIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/15/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 105376. Corrections: data@carerecords.org.