Nursing homes › Texas › Houston › West Oaks Nursing & Rehabilitation
3625 Green Crest Dr, Houston, TX 77082 · (281) 558-1166 · 136 certified beds
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Open your comparisonCMS overall star rating: this provider 4/5; median among 1,165 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Touchstone Communities, a group operating 25 facilities in 1 state. Group record: average rating 2.9/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $696,390 in federal fines. This facility rates above its group average (2.9/5).
Total nurse staffing: 3.37 (Texas median: 3.27). RN hours: 0.42. Weekend total: 2.88. Nursing staff turnover: 25%.
In the downloaded CMS dataset: 14 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2026-03-24 |
| 2026-03-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-03-24 |
| 2026-03-13 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2026-03-24 |
| 2026-03-13 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2026-03-24 |
| 2026-03-13 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-03-24 |
| 2025-01-16 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2025-02-28 |
| 2025-01-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-02-28 |
| 2025-01-16 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-02-14 |
| 2025-01-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-02-28 |
| 2025-01-16 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2025-02-28 |
| 2025-01-16 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-02-28 |
| 2025-01-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-02-28 |
| 2023-11-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-12-14 |
| 2023-11-30 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2023-12-22 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| THOMPSON, JOHNNY | Corporate Officer | Individual | NOT APPLICABLE | since 11/01/2023 |
| TOUCHSTONE STRATEGIES - WEST OAKS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2019 |
| BOENING, CHRISTOPHER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/13/2020 |
| CAMPBELL, LESLIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2020 |
| CASTILLO, LYNNEA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2019 |
| GREENE, CALANDRA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/21/2022 |
| HARE, SONDRA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/26/2019 |
| SEHLKE, BRYON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2019 |
| TANGUILIG-ROBINSON, CYNTHIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2025 |
| ZUROVEC, DARRELL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2019 |
How to cite this page: CareRecords, “West Oaks Nursing & Rehabilitation — compliance, penalty and ownership record” (CCN 675454), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/west-oaks-nursing-rehabilitation-houston-tx/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675454. Corrections: data@carerecords.org.